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Innovation

FT-ACI Smarter World Summit

Singapore |
Speakers include:
Vivian Balakrishnan

Vivian Balakrishnan

Singapore

Vidit Agrawal

Vidit Agrawal

Uber

Charlie Ang

Charlie Ang

The Innovators Institute

Overview

Thank you to the many speakers, partners, guests and special contributors who joined us on 8 October for the FT-ACI Smarter World Summit 2015. We hope you enjoyed the lively panel discussions, keynotes, and special features, as well as the valuable networking opportunities. We hope to see you next year.

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fallback Add to my Calendar 10/08/2015 08:00:0010/08/2015 00:00:00trueFT-ACI Smarter World SummitThank you to the many speakers, partners, guests and special contributors who joined us on 8 October for the FT-ACI Smarter World Summit 2015. We hope you enjoyed the lively panel discussions, keynotes, and special features, as well as the valuable networking opportunities. We hope to see you next year.FT-ACI-Smarter-World-Summit3f4170c8f5c77a346f8c912d373b8c41MM/DD/YYYY

Speakers (25)

Vivian Balakrishnan

Vivian Balakrishnan

Minister for Foreign Affairs and Minister-in-charge of the Smart Nation Initiative
Singapore

Dr Vivian Balakrishnan is Singapore’s Minister for Foreign Affairs and Minister-in-charge of the Smart Nation Initiative. He was previously Minister for the Environment and Water Resources and has also held appointments as the Minister for Community Development, Youth and Sports; Second Minister for Trade and Industry; Minister responsible for Entrepreneurship; Second Minister for Information, Communications and the Arts; and Minister of State for National Development. He has been a Member of Parliament since 2001. Before entering politics, Dr Balakrishnan was an Ophthalmologist and the CEO of Singapore General Hospital.

Vidit Agrawal

Vidit Agrawal

Strategic Finance Manager APAC
Uber

Vidit Agrawal, Uber's first employee in Asia, is the Strategic Finance Manager for Asia-Pacific. In his present role he works with various banks, financiers and car manufacturers across the region to help grow Uber's supply by setup deals for financing Uber drivers. Mr Agrawal has filled multiple roles at Uber in the past including Operations Head for Singapore, Interim General Manager for Singapore and Johor Bahru, strategic finance for India and business launcher across the region. Previously, he worked for UBS in Singapore and at multiple start-ups in Singapore and Silicon Valley. Mr Agrawal holds an engineering and business degree from the National University of Singapore.

Charlie Ang

Charlie Ang

Business Futurist, Venture Investor and Founding President
The Innovators Institute

Charlie Ang is a venture investor, business futurist and innovation evangelist. He is deeply passionate about future trends, strategic innovation and disruptive technologies. Mr Ang is the President of The Innovators Institute, Founder of iSuite.Club, and Partner and Head for Singapore at KIATT, a deep technology and commercial science global venture capital firm. He was the Chief Innovation Officer at Singapore-based First Media Group, a regional communications, design and educational agency. As an entrepreneur, Mr Ang co-founded several start-ups, including a high-tech venture that raised $5 million capital, grew to 80 staff and made one successful exit to a HR group. He is currently advising a portfolio of exciting technology start-ups, including MoolahSense (Singapore’s first peer-to-peer crowdlending platform) and cloudBuy (the world's leading B2B cloud marketplace platform). Mr Ang received his MBA from the NUS Business School and BSc (First Class) Honours in Computer Science from the University of Manchester. He completed strategic futures and innovation executive programmes at Singularity University in Silicon Valley, Oxford University’s Said Business School and Stanford University.   

Richard  Bowcutt

Richard Bowcutt

Senior Vice President – Asia Pacific, Commercial Marine
Rolls-Royce

Richard Bowcutt has over 20 years experience in the Marine marketplace, specialising in strategic planning and implementation, technology, market analysis and customer management. He has a deep technical background specialising in marine power and propulsion systems including the application of new technologies. Specific areas of interest include electric propulsion and increased electrification of auxiliary systems, alternative fuels (including LNG and Nuclear) and integrated control and instrumentation systems. He has worked extensively across the globe including placements in Germany, France, the USA and Asia. Mr Bowcutt is currently the Senior Vice President - Asia Pacific for Rolls-Royces Commercial Marine Business. His responsibilities include executive leadership in the region, sales and customer relationship management. He is also responsible for Marketing, CRM and Key Account Management for the Commercial Marine business on a global basis. Prior to this appointment, Mr Bowcutt held the role of Senior Vice President, Business Development and Marketing for Rolls-Royce’s Merchant Marine Business with responsibility for the overall business Strategy and Marketing. Previous positions in Rolls-Royce include 5 years as Head of Business Development for Rolls-Royce’s Submarine business, which designs, manufactures and supports the Nuclear Steam Raising Plant (NSRP) for all UK Nuclear Submarines. Previous positions outside of Rolls-Royce include senior business management and engineering roles with Schneider Electric and Ultra Electronics. Mr Bowcutt graduated with a BEng (hons) in Control and Systems Engineering with Electronics from the University of Sheffield and earned an MBA from the University of Birmingham in 2005.

Eddy Chan

Eddy Chan

Marketing Technology Leader, Asia-Pacific
Kimberly-Clark

Eddy Chan is a marketing technology leader focused on delivering immersive digital strategies and initiatives for some of the largest and most successful brands, including Kimberly Clark, Danone and PepsiCo, across the Asia-Pacific region. Mr Chan brings an 18-year proven track record combined with strong leadership capabilities, consumer-focused technology and proven execution excellence in multiple industries as diverse as Telco, Finance and FMCG.

Janice Chan

Janice Chan

Senior Director, Digital Marketing
Starwood Hotels & Resorts Asia Pacific

As Senior Director of Digital Marketing at Starwood Asia Pacific, Janice Chan leads the performance and brand digital marketing for nine unique upper upscale lifestyle brands.  She re-imagines digital marketing solutions to solve a diverse array of regional business challenges. Ms Chan has built teams across Asia Pacific to develop market leading campaigns that sets Starwood Hotels apart from its competitors. She is also passionate about localising and digitizing global programs for Asia and China. Ms Chan has fifteen years of omni-channel marketing experience creating integrated marketing campaigns using web, print, social, mobile and video. She began her career at boutique agencies in Toronto and New York, consulting for a wide range of brands including Lancaster, Estee Lauder, Dove, Bayer and AT Cross. Ms Chan's mission is to turn traditional marketing luddites into digital evangelists through data. She serves on several advisory boards and has been a judge of Marketing Magazine Markies, Festival of Media Asia, i-Com Data Creativity Challenge and Ad-Tech Asia.  

Chen I-Ming

Chen I-Ming

Director of Robotics Research Centre and Director of Intelligent Systems Centre
NTU

Professor Chen I-Ming, is an internationally renowned robotics researcher. He has been with the School of Mechanical and Aerospace Engineering of Nanyang Technological University (NTU) in Singapore since 1995. He is currently Director of Robotics Research Centre and also Director of Intelligent Systems Center in NTU. Professor Chen also acts as the Deputy Program Manager of A*STAR SERC Industrial Robotics Program to coordinate project and activities under this multi-institutional program involving NTU, NUS, SIMTech, A*STAR I2R and SUTD. He is a member of the Robotics Task Force 2014 under the National Research Foundation which is responsible for Singapore’s strategic R&D plan in future robotics. His research interests are in wearable devices, human-robot interaction and industrial automation. Professor Chen is Fellow of IEEE and Fellow of ASME, General Chairman of 2017 IEEE International Conference on Robotics and Automation (ICRA 2017) in Singapore. He has a Bachelor’s degree from National Taiwan University, as well as Master’s and PhD degrees from the California Institute of Technology, Pasadena, CA.

Aloysius Cheang

Aloysius Cheang

Managing Director APAC
Cloud Security Alliance

Aloysius Cheang is a cyber-security enthusiast first and a senior business executive second.  He has extensive experience in managing and delivering direct business values in strategic, complex multi-million dollar information technology (IT) program and business projects for Global 500 organisations worldwide. In his line of work, Mr Cheang has managed large multi-cultural, multi-disciplinary team spread across five continents and four major time zones, many a time building up the business from scratch in his previous roles. Currently he is the Managing Director, Asia Pacific for the Cloud Security Alliance, covering the whole of Asia including China, Japan the Indian sub-continent and ANZ. In this role, Mr Cheang is instrumental for the superlative expansion of the Alliance outside of the USA, obtaining critical executive buy-in from both the private and public sectors in the rest of the world as well as being influential in political and economic groups. Mr Cheang holds B.Sc (Hons) and Masters in Computer Science from the National University of Singapore. His professional certifications include CISA, CISSP and GCIH.  

Winston Chew

Winston Chew

Director, Business Information Security Officer
GSK

Winston Chew is currently Director, Business Information Security Officer at GlaxoSmithKline. He has over 20 years’ experience serving in various key roles in technology risk management and information security management within large global financial organisations including Bank of America-Merrill Lynch, Deutsche Bank, Barclays, OCBC Bank and United Overseas Bank. Mr Chew holds a Master’s degree (Management of Technology) from the National University of Singapore - Graduate School of Business and a Bachelor’s degree in computer engineering from Nanyang Technological University - School of Applied Science.

Chng Tien Wei

Chng Tien Wei

Director, Risk Management
Visa

Chng Tien Wei currently serves Visa as a Director in Risk Management. He is responsible for the strategy and execution of Visa’s fraud mitigation programs and brand protection initiatives across Asia-Pacific and CEMEA. Mr Chng has been with Visa for more than 6 years was responsible for data security, merchant and third party risks across the region over the years. Prior to joining Visa, he was with two of the Big four auditing firms providing security consultancy, security reviews and security solution and implementation projects. Mr Chng graduated with a Bachelor of Engineering from the University of New South Wales. He is a Certified Information Systems Security Professional (CISSP) and a Certified Information System Auditor (CISA).

Joanna Flint

Joanna Flint

Country Director, Singapore
Google

Joanna Flint heads up Google’s sales and business development operations in Singapore where she’s lived for the past decade. In her 18 year career, she has helped multinationals and cross-functional teams from the inside and out to embrace the opportunities presented by digital and eCommerce. Prior to Google, Ms Flint held senior positions in Ogilvy & Mather, Singapore Airlines, and British Airways where she led the airlines’ global foray into digital. She is a highly regarded speaker on the topics of digital, innovation, technology and women in the workplace. She is on the Leadership Council of the Singapore iAB, Singapore IT Federation and has authored numerous publications, most recently a piece that talks to the new path to purchase; 'Winning the Zero Moment of Truth - Asia'.

Alan Lau

Alan Lau

Senior Partner & Leader
McKinsey Digital Asia

Alan Lau is the leader of McKinsey Digital in Asia, based in the Hong Kong office. He works with clients on the most important aspects of their digital transformations from creating breakthrough digital strategies, to re-imagining omnichannel customer experiences, to digitizing core processes. Mr Lau has over 18 years’ experience leading large-scale digital strategy and operational programs with a focus on the telecom, media, retail, and consumer electronics industries. Prior to his role leading McKinsey Digital, Mr Lau was head of McKinsey's Greater China Telecom, Media & Technology practice. In recent engagements, Mr Lau has helped to set up the digital marketing plan for a leading appliance multinational in China; used big data to drive new-user acquisition for a major Internet company in China; implemented a marketing-spend optimisation tool at a large auto OEM in China to boost digital ROI; led a mix of strategy, M&A, and post-merger integration efforts for Chinese, Japanese, and Indian Internet companies; and assisted a leading Asia e-commerce company in running its advanced analytics and big data. Mr Lau is a frequent speaker on digital topics including the World Economic Forum and World Mobile Asia. He is also an art enthusiast and co-chairs the Para/Site Art space (Hong Kong’s first independent non-profit contemporary art space). In addition, he serves on the Asia Pacific Acquisition Committee and selects local Asian artworks for the Tate Modern in London. Mr Lau received his Master’s in Engineering from Oxford University, where he was a Jardine Scholar.

Gilda Liu

Gilda Liu

CEO
Lead Fortune Technology

Gilda Liu is the CEO and Director of Lead Fortune Technology Ltd, a company specialising in logistics technology solutions and data tracking.  Prior to joining Lead Fortune Technology, Ms Liu worked for more than eight years in Malaysia and Hong Kong for the Feoso Group, an independent oil and gas distributor and chemical manufacturer. Ms Liu graduated with a Bachelor of Science from Boston College and earned her MBA from the Yale School of Management. She is currently a member of the Yale School of Management Greater China Board and is also a standing member of the Shanghai Women's Federation.

Albert Lu

Albert Lu

Chief Technology Officer
Interlink Electronics

Dr Albert Lu is the Chief Technology Officer of Interlink Electronics Inc, where his key responsibilities include spearheading strategic technology roadmaps, pursuing synergistic global R&D partnerships, leading the global R&D team and maintaining Interlink Electronics' competitive advantage in the human-machine interface technology landscape. Prior to joining Interlink Electronics, Dr Lu was with the Singapore Institute of Manufacturing Technology (SIMTech) for 15 years. In this role, he orchestrated R&D collaborations and industry consortia in disruptive and emerging technology platforms with multinational corporations and local enterprises. He also established and spearheaded Singapore's key R&D facility and pilot line for roll-to-roll manufacturing of functional films and printed electronics. Dr. Lu holds both PhD and BEng in electrical engineering from the University of Manchester Institute of Science and Technology in the UK. He has also received the Lee Kuan Yew Award for Mathematics and Science in Singapore and the Institution of Electrical Engineers Prize in the UK.

Nitin Mathur

Nitin Mathur

Senior Director, Marketing, APAC
Yahoo!

Nitin Mathur is a senior marketing professional with over 17 years of experience in building brands across several sectors including aviation, media, technology consulting and the Internet. In his current role, he leads overall marketing for Yahoo’s key growth markets - India and South East Asia (Singapore, Malaysia, Vietnam, Philippines and Indonesia). As a part of Yahoo’s regional leadership team, he is responsible for directing all brand, consumer, mobile and B2B marketing efforts across the region. Prior to joining Yahoo, Mr Mathur was Director of Marketing at Sapient, a global technology and interactive marketing consulting firm. As a member of Sapient’s marketing leadership team, he was primarily responsible for developing marketing strategy and programs to enhance brand leadership and drive revenues. He also managed the CRM and analytics functions globally. Before Sapient, Mr Mathur was a Product Manager at Times Internet Limited, part of Times of India group where he played a key role in launching and growing Indiatimes’ ecommerce business. During the height of the Internet boom in India, Mr Mathur had a short stint with Indiainfo.com, a leading Indian portal, as Business Manager for Alliances. He started his career at Sahara Group, as a member of the Chairman’s office, responsible for marketing and communications for group’s airline business. Mr Mathur holds a bachelor’s degree in Statistics and Economics and a postgraduate diploma in Business Management.  

Amy Shi-Nash

Amy Shi-Nash

Chief Data Science Officer, DataSpark
Singtel

Dr Amy Shi-Nash has 16 years of industry experience in data mining, consumer analytics, loyalty, marketing and management consulting globally. As the founding member of DataSpark, SingTel’s big data spin-off, Dr Shi-Nash is responsible for driving data-science led innovation and product development, creating disruptive opportunities and new revenue steams by combining unique Telco assets with advanced analytics and big data technology. She is also the co-director of SingTel-ASTAR I2R joint lab, and a Science Board Member of i-Com. She holds a PhD in data mining and an MBA. She is a frequent public speaker, co-inventor and co-author of multiple patents and papers. 

Claus Nehmzow

Claus Nehmzow

Digital Innovation Organisation
BP

Claus Nehmzow is responsible for the Asia-Pacific region in BP’s Digital Innovation Organisation (DIO), where he introduces emerging digital technologies to address business challenges faced by the oil and gas major. The DIO’s innovation capability is based on leveraging expertise from outside the oil and gas industry. Before joining BP’s Digital Innovation Organization, Mr Nehmzow founded and built an online gaming education business, "3D Avatar School", and held a number of leadership roles, including at brand and user experience agency Method, PA Consulting, Shazam Entertainment, Viant, Booz Allen Hamilton, and Accenture. Originally from Germany, Mr Nehmzow is now based in Singapore but has also lived in Zurich, New York, Munich, London and Hong Kong.

Ng Wee Keong

Ng Wee Keong

Associate Professor, School of Computer Engineering
Nanyang Technological University

Dr W. K. NG is Associate Professor and Associate Chair (Research) at the School of Computer Engineering, Nanyang Technological University, Singapore. Since receiving his PhD from the University of Michigan at Ann Arbor, USA, he has published more than 200 refereed journal and conference articles in the area of data privacy, privacy-preserving techniques, and data mining. His research interest is motivated by the desire to create technological means to restore data ownership rights to Internet users and to safeguard their privacy. His work aims to create secure and encrypted equivalents of DropBox, Facebook, Twitter, DBMS, etc. where users retain full data ownership rights while providing information to service providers, which are unable to do anything to the data without the owner’s permission. He is currently Associate Editor of the International Journal of Artificial Intelligence, Member of Editorial Review Boards of the Journal of Database Management (JDM), the International Journal of Applied Decision Sciences (IJADS), the International Journal of Intelligent Data Analysis (IJIDA), the International Journal of Intelligent Information and Database Systems (IJIIDS), and the International Journal of Intelligent Information Technologies (IJIIT).  

Candice Ong

Candice Ong

Managing Director of Regional Marketing
ZALORA

Candice Ong is the Managing Director of Regional Marketing at ZALORA overseeing CRM, Partnerships and Social Media. Ms Ong joined the founding team for ZALORA South East Asia in 2012 as the Director of Regional Buying, following which, she has held several portfolios and kick-started multiple functions within the firm. Prior to this, Ms Ong worked in the investment banking industry in both New York and South East Asia. Witnessing the trends in growing investments and interest in technology and e-commerce, she took the plunge to join the emerging technology start-up.

David Ong

David Ong

Executive Director, Head of Business Insights
UBS

David Ong is the Head of Business Insights at UBS WM APAC where he is in charge of Big Data and analytics initiatives, capabilities and the production of actionable insights in the private bank. Prior to this role he has had extensive global consulting and execution experience in strategy, digitalization, innovation and big data initiatives across various industries and organisations, ranging from high profile start-ups in Silicon Valley to Fortune 500 organizations.

BV Pradeep

BV Pradeep

Global Vice President - Consumer & Market Insight - Market Clusters
Unilever

As the Global Vice President – CMI for Markets, BV Pradeep leads a team of CMI managerial resources across eight market clusters, in over 50 countries, with a global leadership team of eight CMI directors. He is a member of the Unilever global CMI leadership team. After joining Unilever in 1993, in the Foods Division, Mr Pradeep was appointed Head of Market Research for Hindustan Lever Ltd, with responsibilities for the whole of HPC & Foods portfolio and also the Central Asia Middle East region. In 2003 he became Vice President – CMI for Asia, with Insight responsibilities for Home & Oral Care. In 2006 he moved to London as Global VP CMI for Home & Personal care categories. From 2009- 2013, Mr Pradeep led the CMI function for D&E markets – Asia, Africa, Middle East, Russia & LATAM. Prior to joining Unilever, he was Head of MR & MIS for Titan Industries in India (a TATA company), a market leader in watches & premium jewellery in India. He also worked with TVS Suzuki Ltd in India in automobile sector. Mr Pradeep is a member of the ESOMAR Governing Council and the ESOMAR Executive Committee, serving as treasurer. He is also a member of MRS UK and MRS of India and was the President of Market Research Society of India between 1999 and 2006. He also represents Unilever in its partnership with the Asian Consumer Insight Institute (ACI), Singapore. Mr Pradeep graduated in mechanical engineering and then secured his MBA from the Indian Institute of Management, Bangalore (IIMB), with a gold medal in marketing specialisation.

Nilesh Shah

Nilesh Shah

Chief Marketing Officer, Asia-Pacific
GE Healthcare

Nilesh Shah began his career in Healthcare 20 years ago. Mr Shah is currently the Chief Marketing Officer for GE Healthcare Asia-Pacific, based in Singapore. He leads marketing and commercial operations teams for Japan, ASEAN, ANZ and South Korea and has been in this position since 2012. Prior to his current role, Mr Shah was the Global Chief Marketing Officer for CT Scan business at GE Healthcare in Milwaukee, WI, USA for three years. Before joining GE Healthcare, he was with Ethicon, Johnson & Johnson Medical for 10 Years where he held progressive positions in sales, marketing, engineering and business development. Mr Shah attended the University of Massachusetts where he graduated with a Master of Science in Engineering. He also has an MBA from Ohio State University.

Jonathan Sim

Jonathan Sim

Research Officer
Nanyang Technological University

Jonathan Sim is a Research Officer in the College of Humanities, Arts, and Social Sciences at Nanyang Technological University. He is currently directing the production of a Massive Open Online Course (MOOC) on Confucian Philosophy with the Dean of the College. He is also involved in an international project exploring the cultural and conceptual barriers separating East and West, finding ways to navigate or overcome such barriers to avoid future conflict between the two cultures. While Mr Sim is a specialist in classical Chinese philosophy, his research interest and knowledge extends widely into many other fields, such as the comparative study of both the Chinese and Western philosophical traditions, ethics, philosophy of science, the history and philosophy of technology, and philosophical issues pertaining to Complexity Science. With his broad knowledge on the various fields in philosophy and his ability to clearly explain complex issues, Mr Sim has been regularly invited by many schools here in Singapore to deliver lectures on a range of topics.  

Nadia Magnenat-Thalmann

Nadia Magnenat-Thalmann

Director, Institute for Media Innovation
Nanyang Technological University

Professor Nadia Magnenat-Thalmann joined NTU in August 2009 as the Director of the interdisciplinary Institute for Media Innovation. A pioneer in the area of interactive digital media research known as virtual humanity, she has received several awards and international recognitions, among them the highest honour, the 2010 Distinguished Career Award, from the European Association for Computer Graphics (Eurographics) for her contributions towards advancing computer graphics research in Europe. She also received the 2012 Canadian Human Computer Communications Society Achievement Award in recognition of her pioneering work in the development of lifelike synthetic human models and social robotics. More recently, she was conferred the Humboldt Research Award in Germany. She has authored dozens of books, published more than 500 papers on virtual humans and social robots. Professor Magnenat-Thalmann established the groundbreaking interdisciplinary multimedia research institute, MIRALab, at the University of Geneva in Switzerland. She has participated in more than 50 European research projects, helping MIRALab to develop revolutionising interdisciplinary research in computer graphics, virtual worlds and social robotics. Professor Magnenat-Thalmann possesses bachelor's and master's degrees in multiple disciplines including psychology, biology, chemistry and computer science. She gained her PhD in quantum physics at the University of Geneva and also has honorary doctorates from Leibniz University of Hannover and the University of Ottawa in Canada.

Daniel Thalmann

Daniel Thalmann

Institute for Media Innovation
Nanyang Technological University

Professor Daniel Thalmann is with the Institute for Media Innovation at the Nanyang Technological University in Singapore. He is a pioneer in research on Virtual Humans. His current research interests also include crowd simulation and 3D Interaction. Prof. Thalmann was the Founder of The Virtual Reality Lab (VRlab) at EPFL, Switzerland, Professor at The University of Montreal and Visiting Professor/ Researcher at CERN, University of Nebraska, University of Tokyo, and National University of Singapore. He is Co-Editor-in-Chief of the Journal of Computer Animation and Virtual Worlds, and member of the editorial board of 12 other journals. Prof. Thalmann was Program Chair and Co-Chair of several conferences including IEEE-VR, ACM-VRST, and ACM-VRCAI. He has published more than 600 papers on graphics, animation, and virtual reality. He is co-editor of 30 books, and co-author of several books including 'Crowd Simulation' (second edition 2012) and 'Stepping into Virtual Reality' (2007), published by Springer. He received his PhD in Computer Science in 1977 from the University of Geneva and an Honorary Doctorate from University Paul-Sabatier in Toulouse, France, in 2003. He also received the Eurographics Distinguished Career Award in 2010, the 2012 Canadian Human Computer Communications Society Achievement Award, and the CGI 2015 Career Achievement.

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Co-Hosts (2)

David Pilling

David Pilling

Africa Editor
Financial Times

David Pilling is the Africa Editor of the FT. Previously he was the Asia Editor (2008-16), Tokyo Bureau Chief (2002-08), Pharmaceuticals Correspondent (1999-2001), Deputy Features Editor (1997-99) and Chile/Argentina Correspondent (1993-97). He is the author of Bending Adversity: Japan and the Art of Survival (Penguin, 2014) and The Growth Delusion (Bloomsbury, 2018).

Bernd  Schmitt

Bernd Schmitt

Special Advisor
Institute on Asian Consumer Insight

Bernd Schmitt is the Special Advisor of ACI, a new institute in Singapore focused on business and consumers. He is also the Robert D.Calkins Professor of International Business at Columbia Business School in New York, where he also directs the Center on Global Brand Leadership. In addition, he is CEO of The EX Group, a consulting firm focusing on innovation and customer experience. Dr Schmitt is widely recognised for his major contributions to branding, marketing, and management through his unique focus on creativity, innovation and the customer experience. He has authored or co-authored eight books which have been translated into more than 20 languages, including Experiential Marketing (1999), Customer Experience Management (2003), Big Think Strategy (2007), Happy Customers Everywhere (2012) and The Changing Face of the Asian Consumer (2014). Dr Schmitt is a frequent keynote speaker at conferences worldwide. His speaking and consulting clients include leading companies in the consumer package goods, automobile, electronics, software, financial services, pharmaceuticals, beauty and cosmetics, hospitality, and media industries.Dr Schmitt has been profiled on CNNfn's Business Unusual and has appeared on BBC, CNBC, CNBC-Asia, CNN, NHK and on The Daily Show with Jon Stewart. He has contributed articles to The New York Times, the Asian Wall Street Journal, and the Financial Times.

Agenda - 8th Oct

  • 8:00am
    Registration and breakfast
  • 9:00am
    Welcome from the Financial Times

    David Pilling, Asia Editor, Financial Times

  • 9:10am
    Welcome from the Institute on Asian Consumer Insight

    Bernd Schmitt, Special Advisor, Institute on Asian Consumer Insight

  • 9:30am
    Panel: Drawing on big data and connecting with consumers

    In the wake of the big data revolution, numerous business opportunities await organisations across all sectors. How are firms looking to leverage big data for product design and refinement, marketing and product launches? How can connected devices be used to gather even more data and insights? How can businesses form alliances and build new business ecosystems to enhance efficiency and drive profitability? For consumer-focused corporates, how is the Internet of Things transforming the customer experience?

    Janice Chan, Senior Director, Digital Marketing, Starwood Hotels & Resorts Asia Pacific
    Joanna Flint, Country Director, Singapore, Google
    Alan Lau Senior Partner and Leader, McKinsey Digital Asia
    Amy Shi-Nash, Chief Data Science Officer, DataSpark, Singtel
    Nilesh Shah, Chief Marketing Officer, Asia-Pacific, GE Healthcare

    Moderator: David Pilling, Summit Co-Chair and Asia Editor, Financial Times

  • 10:10am
    Panel: Robots in a commercial environment

    Commercial drones have been employed for some time as delivery tools by manufacturers and retailer warehouses, to pick up and move stock or to assemble small components in devices like mobile phones. Today, robots are being adopted in a much wider range of industries, for example, as service robots in retail, restaurants and eldercare How is robotics optimising practices and processes in healthcare, education and the services sector? What will these industries look like in 15 years’ time? As robots’ capabilities grow, what sorts of job roles will humans assume, and what new skills will be required?

    Claus Nehmzow, Digital Innovation Organisation, BP
    Nadia Magnenat-Thalmann, Director, Institute for Media Innovation, Nanyang Technological University

    SPECIAL GUESTS:
    “Challenger”
    Chen I-Ming, Director of Robotics Research Centre and Director of Intelligent Systems Centre, Nanyang Technological University

    Moderator: David Pilling, Summit Co-Chair and Asia Editor, Financial Times

  • 10:50am
    Morning refreshments
  • 11:20am
    Keynote address: The Singapore Smart Nation Programme

    Vivian Balakrishnan, Minister for Foreign Affairs and Minister-in-charge of the Smart Nation Initiative, Singapore

  • 11:50am
    Panel: The evolving role of the marketing manager

    The opportunity for innovation in marketing in a digital environment is huge. Marketers are becoming more integrated on everything from budgets to overall business strategy. But new tools require new skills, so how should modern marketers think about their evolving role? How can they work with other departments like IT to get the most out of marketing technology? How can those without an IT background be better educated to fill the demands of the increasingly technology-driven role?

    Eddy Chan, Marketing Technology Leader, Asia-Pacific, Kimberly-Clark
    Nitin Mathur, Senior Director Marketing, APAC, Yahoo!
    Candice Ong, Managing Director, Zalora
    BV Pradeep, Global Vice President - Consumer & Market Insight - Market Clusters, Unilever

    Moderator: Bernd Schmitt, Summit Co-Chair and Special Advisor, Institute on Asian Consumer Insight

  • 12:30pm
    Networking lunch
  • 1:30pm
    Presentation: The Innovation leap of faith: How can B2B Marketing help bridge the gap?

    The 'Innovation leap of faith' refers to the well know chasm between 'early adopters' and 'early majority' for new technology adoption. This presentation will discuss a number of innovative technologies, which have application in the Maritime sector, to help deliver improved economics whilst also meeting increasingly stringent environmental regulations. 

    Richard Bowcutt, Senior Vice President – Asia Pacific, Commercial Marine, Rolls-Royce

  • 2:00pm
    Panel: Transforming industries with disruptive innovation

    Disruptive technologies and transformative businesses are always going to face resistance from their traditional counterparts. Justifying investment into new technologies and integrating them into business models holds many challenges. So where are the biggest opportunities for transforming businesses with disruptive technologies? What does the commercial pathway for technologies like virtual reality look like?  How can complex operational systems that often accompany new technologies be tailored to suit the skill-set of non-technical executives? Which industries stand to gain most from the most exciting emerging technologies?

    Vidit Agrawal, Strategic Finance Manager APAC, Uber
    Albert Lu, Chief Technology Officer, Interlink Electronics
    Daniel Thalmann, Professor, Institute for Media Innovation, Nanyang Technological University

    Moderator: Bernd Schmitt, Special Advisor, Institute on Asian Consumer Insight

  • 2:40pm
    Afternoon refreshments
  • 3:00pm
    Panel: Tackling emerging cyber-security threats

    Hacking and data theft are a major and growing concern for all sorts of organisations, from banks and insurance companies to hospitals, universities and governments. As the world becomes a more and more connected place, with smart, data-capturing devices used in every walk of life, what new cyber-security threats might we expect to encounter over the next 15 years? What can businesses do to anticipate and prepare for the new wave of threats? How can governments work with the private sector to combat cyber-terrorism and develop effective cyber-security solutions? 

    Aloysius Cheang, Managing Director APAC, Cloud Security Alliance
    Winston Chew, Director, Business Information Security Officer, GSK
    Chng Tien Wei, Director, Risk Management, Visa
    Ng Wee Keong, Associate Professor, School of Computer Engineering, Nanyang Technological University

    Moderator: Bernd Schmitt, Summit Co-Chair and Special Advisor, Institute on Asian Consumer Insight

  • 3:40pm
    Deep dive: The ethical and societal implications of hi-tech development

    As we move into an era of driverless cars, virtual financial advisers, and robo-waiters and waitresses, the business environment – and more broadly, society in general – is changing at an incredible pace. What will the jobs of the future look like, and how should firms be preparing to adapt? For B2C firms, how do different customer segments generally react to adopting new technologies? Is there an optimum way to phase in technological changes? What can be done to minimise any adverse impacts new technological developments might have on society?

    Charlie Ang, Futurist and Founding President, The Innovators Institute
    Gilda Liu, CEO/Director, Lead Fortune Technology
    David Ong, Executive Director, Head of Business Insights, UBS
    Jonathan Sim, Research Officer, Nanyang Technological University

    Moderator: David Pilling, Summit Co-Chair and Asia Editor, Financial Times

  • 4:20pm
    Summit summary

    Bernd Schmitt, Special Advisor, Institute on Asian Consumer Insight

  • 4:45pm
    Adjourn to Victoria Bar for Drinks and Networking Session
  • 5:00pm
    Drinks and Networking Session at Victoria Bar

Why Attend?

  • Network with top decision-makers from innovators and end-users of emerging technologies
  • Hear about the application of emerging technologies across different industries
  • Discover new platforms to market your business’s products using  technologies such as virtual reality
  • Explore new possibilities for production through technologies such as robotics and 3D printing
  • Understand what the big data revolution and increased connectivity can do for your company
  • Learn what businesses can do to prepare for the new wave of cyber-security threats
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Who Attends?

Chief Marketing Officers, Chief Executive Officers, Technology Officers, Chief Strategy Officers, Chief Innovation Officers, Chief Creative Officers, Chief Communications Officers, Presidents, Founders/Co-Founders, SVPs/VPs/Directors and Heads of Marketing, Managing Directors and Principals.

Attendees will gather from the following industry sectors including, but not limited to:

  • Energy
  • Healthcare
  • Pharmaceutical
  • Finance
  • Manufacturing
  • Technology
  • Media
  • Advertising and brand agencies
  • Consulting firms, including innovation and design-thinking organizations
  • Academia
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Co-organisers (2)

The Financial Times is one of the world’s leading business news organisations, recognised internationally for its authority, integrity and accuracy. The FT has a record paying readership of one million, three-quarters of which are digital subscriptions. It is part of Nikkei Inc., which provides a broad range of information, news and services for the global business community.

ACI is a world-class, first-of-its-kind institute focused on Asian consumers. ACI helps you grow your business by developing strategies for Asian markets based on insight about Asian consumers. As an institution based in Singapore, ACI addresses critical business issues of the Asian region such as: How do you grow your business in Asia? Can you develop a unified strategy given the diversity of Asian markets and do you understand the similarities and differences among Asian consumes?ACI conducts executive programs, business strategy retreat, company projects, events and conferences, and a Master of Science program.

Knowledge partner (1)

Supporting Partners (8)

The APAC CXO Forum is an elite group of ‘C’ Suite executives looking for a global platform for premium networking, knowledge sharing and peer to peer communication. This is an international forum and members are encouraged to voluntarily contribute for the benefit of the community. The forum aims to focus on the key tenets of “Leadership, Innovation, Transformation and Sustainability”, the need for CXOs of today and for the business. A truly neutral platform, it brings the best and most eminent leaders globally together, to create a truly aspirational forum for the discerning CXO.

The American Chamber of Commerce in Singapore is the largest and most active foreign chamber in Singapore, with over 5,500 members representing more than 700 companies. AmCham advocates for its members' interests to the highest levels of government in Singapore and Washington D.C. and provides its members business insights and connections. With an estimated US$229 billion, the United States is Singapore’s largest source of foreign direct investment.

Asia Briefing Ltd. is dedicated to providing individuals and enterprises with the latest business and regulatory news as well as expert commentary relating to conducting business in emerging Asia. The publishing house is a fully-owned subsidiary of Dezan Shira & Associates - a specialty foreign direct investment consulting firm with offices in China, Hong Kong, India, Vietnam and Singapore, alliances in Indonesia, Malaysia, the Philippines and Thailand, as well as liaison offices in Italy, Germany and the United States.

The British Chamber of Commerce, Singapore (BritCham) is one of the country’s leading business forums, open to executives and businesses of all nationalities. The Chamber network is an engaged and dynamic business community of more than 2,600 executives representing over 400 companies. We provide connections, insights and information for businesses, focusing on delivering quality support to our growing membership base through currently 15 Business Groups. We organise over 90 events a year offering frequent and diverse opportunities for networking and exchange.

CRMXchange has developed unique industry insights into the business intelligence and professional programs required for successful operations. Known by our audience as the “event site,” we are experts in Webcast hosting. Visitors to the site can participate in over 100 yearly interactive educational webinars.   Register free with CRMXchange to receive a wealth of online resources including: •Live webcasts •White paper and featured column library •Contact Center and CRM News •Vendor Directory •Calendar of Events from Around the World •Virtual Conferences in Workforce management, Quality Assurance, Speech Analytics and Multi-Channel Strategies www.crmxchange.com

The European Chamber of Commerce, Singapore (EuroCham) has the mission to represent the common interests of the European business community in promoting bilateral trade, services and investments between Europe and Singapore and Asia-Pacific. It was established in 1991 as the European Business Association and has been active since 2001 when it became a Chamber of Commerce. EuroCham is a non-profit membership fee-based organization with a membership composed of the European National Business Groups (NBGs) in Singapore as well direct corporate members.

As the first ‘pure’ digital publisher in the region, MediaBUZZ has been making an impact in Asia Pacific since 2004. Designed to empower marketers in the vibrant, ever-changing electronic marketing environment, its publication Asian eMarketing covers the digital age and zooms in on the most valuable and indispensable tools of today’s marketers. Circulated weekly to more than 60,000 top management and marketing decision-makers in Asia Pacific, the useful and informative articles support e-marketers in finding a sound marketing strategy, vital for their growing business success.

About Warc

Warc is an online service offering advertising best practice, evidence and insights from the world’s leading brands. Warc helps clients grow their businesses by using proven approaches to maximise advertising effectiveness. Warc’s clients include the world’s largest advertising and media agencies, research companies, universities and advertisers.  In addition to its own content, Warc features advertising case studies and best practices from more than 50 respected industry sources, including: ARF, Effies, Cannes Lions, ESOMAR and IPA. Warc hosts three annual case study competitions: Warc Prize for InnovationWarc Prize for Social Strategy and Warc Prize for Asian Strategy.

Founded in 1985, Warc is privately owned and has offices in the UK, U.S. and Singapore.

Exclusive Trade Media Partner (1)

AdAsia provides a guiding light in fast-changing times. Marketing is evolving, from product focus to customer focus. Marketing technology, Martech, becomes more important by the day.
AdAsia offers a much-needed bridge between marketing and technology. These two cannot be separated any more. Marketers who read AdAsia will become more familiar with all the new stuff that’s out there; they can’t afford not to.
AdAsia looks in new directions. We offer a clear point of view and an entertaining way of bringing it across. After all, without entertainment we all die.

Supporting Newswire Partner (1)

PR Newswire is the premier global provider of news release distribution and multimedia platforms that enable marketers, corporate communicators, public relations officers and investor relations professionals to leverage content to engage with all their key audiences. Having pioneered the commercial news distribution industry in 1954, PR Newswire today provides end-to-end solutions to produce, optimize and target content – from rich media to online video to multimedia – and then distribute content and measure results across traditional, digital, mobile and social channels. Combining the world's largest multi-channel, multi-cultural content distribution and optimization network with comprehensive workflow tools and platforms, PR Newswire enables the world's enterprises to engage opportunity everywhere it exists. PR Newswire serves tens of thousands of clients from offices in the Americas, Europe, Middle East, Africa and the Asia-Pacific region, and is a UBM plc company. Email asia.marketing@prnasia.com to know more.

Venue

InterContinental
80 Middle Road
Singapore 188966

Singapore

Tel: +65 6338 7600

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Contacts

Charles Ho
Marketing And Media Enquiries
Financial Times
Toufique Khan
Sponsorship Opportunities
Financial Times
Ciaran Larkin
Content Manager
Financial Times Live
Pamela Lam - Asia
Conference Executive, Asia Pacific