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Insurance, Finance

FT Future of Insurance

London |
Speakers include:
Patrick Jenkins

Patrick Jenkins

Financial Times

Alistair  Gray

Alistair Gray

Financial Times

Steven  Mendel

Steven Mendel

Bought By Many


The landscape of the insurance industry is changing fast and it is up to industry leaders to evolve and adapt. Challenges to the sector in the UK can be broadly divided into two: firstly external influences, such as the continued imposition of stringent EU legislation on capital holdings, continued employment of expansionary monetary policy and the ever changing demographic makeup of the UK. Secondly, internal factors affecting the business of insurance such as big data, fast-paced technological development, the evolution of business models, and the influx of new entrants to the market. For a traditionally slow moving sector, how can the insurance industry adapt to these challenges and continue to grow, developing new markets and new customers?

FT Future of Insurance will bring together thought leaders and senior figures from within the industry in the UK to assess these challenges and discuss the best strategies to thrive in what has become the world’s most regulated insurance market.

fallback Add to my Calendar 06/30/2015 08:00:0006/30/2015 18:00:00trueFT Future of Insurance The landscape of the insurance industry is changing fast and it is up to industry leaders to evolve and adapt. Challenges to the sector in the UK can be broadly divided into two: firstly external influences, such as the continued imposition of stringent EU legislation on capital holdings, continued employment of expansionary monetary policy and the ever changing demographic makeup of the UK. Secondly, internal factors affecting the business of insurance such as big data, fast-paced technological development, the evolution of business models, and the influx of new entrants to the market. For a traditionally slow moving sector, how can the insurance industry adapt to these challenges and continue to grow, developing new markets and new customers?FT Future of Insurance will bring together thought leaders and senior figures from within the industry in the UK to assess these challenges and discuss the best strategies to thrive in what has become the world’s most regulated insurance market.FT-Future-of-Insurance-e9d5400c611f27760ef1906e2ec09f42MM/DD/YYYY

Moderators (2)

Patrick Jenkins

Patrick Jenkins

Deputy Editor
Financial Times

Patrick Jenkins is Deputy Editor at the Financial Times.  He was formerly Financial Editor and Assistant Editor at the Financial Times since 2014. In that role, he shaped the FT’s overall financial coverage, with a focus on financial services and investment, working closely with the editors of Markets, Lex, FT Money, FTfm and the financial services team, contributing to leader writing and comment, while continuing to write for the Inside Finance column.

Previously, Mr Jenkins was Banking Editor from 2009 until 2014, leading the 10-strong global financial services reporting team. Prior to this he was Companies Editor, and before that Editor of International Company News. Prior to taking up this post, Mr Jenkins spent four years in Germany as Frankfurt Correspondent for the FT. He joined the FT Group in 1996 editing the newsletter FT world insurance report, before becoming a UK companies reporter in 2000.

Alistair  Gray

Alistair Gray

US Consumer Correspondent
Financial Times

Alistair Gray is US consumer correspondent at the Financial Times (FT) in New York. Previously he was US financial correspondent based in New York, insurance correspondent based in London, and a UK companies reporter. Mr Gray joined the FT as a graduate trainee in 2007.

Speakers (30)

Steven  Mendel

Steven Mendel

Bought By Many

Steven Mendel founded Bought By Many ( to shift the balance of power in insurance. He feels strongly that the insurance industry treats corporates better than individuals, and that it’s time for that to change. He is disrupting the world of insurance, through the innovative use of search and social media. 

He has over 25 years’ deep and diverse experience in the financial services industry - as a qualified actuary at AON, as a strategy consultant at McKinsey, and as a business leader at Barclays Wealth and Close Brothers. Driven by a desire to change financial services for the better, he has previously set up an art finance business for Christie’s, and founded an investment consultancy to make asset-based advice available to all pension funds. He is married with three kids, and has a passion for cycling, his sax, and for the charities he’s involved with.

Trevor  Maynard

Trevor Maynard

Head of Exposure Management and Reinsurance

Trevor Maynard is Head of Exposure Management and Reinsurance at Lloyd’s and is responsible for monitoring the natural and manmade aggregations of risk across the Lloyd’s market. He is also a director of the Open Architecture catastrophe modelling framework OASIS and sits on the Innovation Advisory Board of the UK Natural Environment Research Council. His team publishes research on emerging risks such as nano technology, pandemics, climate change and food security. Mr Maynard has degrees in pure mathematics and is a fellow of the UK actuarial profession.

Larry  Shapiro

Larry Shapiro

CEO and Co-Founder
Surely Group

Larry founded the Surely Group in late 2013, with a team of experienced technologists and insurance experts. Surely delivers innovative Direct-to-Consumer (D2C) technology to the insurance industry, and its products include a cloud-based Quote & Buy platform and a novel Automated Insurance Agent (Robo Broker®).

Prior to co-founding Surely, he built and ran a financial services software house for 10 years, which was successfully acquired in 2012. He is a serial technology entrepreneur, now on his third startup and has worked in the UK high tech scene for 20 years, including 3D TV development at Sharp, and co-founded an Internet billing startup during the first “dotcom” boom. A technologist by nature, he has a Masters in Artificial Intelligence and a Doctorate in Robotics from Oxford University.

Brendan  McCafferty

Brendan McCafferty

Flood Re

Brendan McCafferty is a qualified accountant with over 30 years’ industry experience across insurance, broking and consulting. He has worked in senior positions for leading brands across the industry, including Aviva and RSA, and was formerly UK President of global insurance broker, Willis.

Mr McCafferty began his role as Flood Re CEO in September 2014 and has led Flood Re through negotiations with the UK Government Ministers, its design and build stage, the regulatory application for authorisation by the Bank of England and working with industry to get ready for its launch in April 2016.

Kerrigan  Procter

Kerrigan Procter

Managing Director
Legal & General Retirement

Kerrigan Procter has been Managing Director of Legal & General Retirement at Legal & General since 2013. He was previously Head of Solutions at Legal & General Investment Management from 2006 to 2012 responsible for Liability Driven Investment and multi-asset funds for defined benefit and defined contribution pension schemes. Prior to joining Legal & General, Mr Procter worked at RBS and Mercer, having started his career in 1994 with Ernst & Young Corporate Finance. He is a Fellow of the Institute of Actuaries and has a PhD in Number Theory from King's College, London.

Gareth Howell

Gareth Howell

Managing Director, Direct & Retail Partnerships

Gareth Howell joined AXA in 2012. Within AXA D&P, he has been responsible for leading the pricing, product, marketing and customer functions over the past few years, to develop and sustain innovative and competitive propositions (products, customer experiences, offers) across channels and business lines. He has also worked on setting the commercial and customer strategy for the D&P business as part of the Ambition 2020 work. From January he he has also led the Direct and Retail Partnerships business in the newly formed AXA Insurance structure. Mr Howell previously worked at Zurich Insurance Group in a variety of leadership roles in their Personal Lines business. He studied Maths and Economics at university.

Jonathan Hewett

Jonathan Hewett

Group CMO
Octo Telematics

Jonathan Hewett started his career in a front line sales role and then progressed to Barclays Bank where he learnt his marketing trade, rising to Head of Network Marketing for the UK branches. He then spearheaded the growth of Sainsbury’s Bank, developing both the in-store merchandising programme and online servicing. He was recruited by Royal Mail and headed Post Office Direct, delivering the first digital customer channel. In 2006, Mr Hewett joined Dixons Stores Group to run the consumer financing and warranty organisation together with responsibility for the TechGuys brand. Following three years as VP Consumer marketing at AIG, he now serves as the Global Chief Marketing Officer for Octo.

Inga Beale

Inga Beale

Chief Executive Officer

Inga Beale joined Lloyd’s as the Chief Executive Officer in January 2014. Prior to Lloyd’s, she was the Group Chief Executive Officer at Canopius, a prominent Lloyd’s managing agent, from 2012 to 2013.

Ms Beale was appointed Global Chief Underwriting Officer of Zurich Insurance Group in 2009. Before that she was a member of the Group Management Board in Zurich with responsibility for Mergers & Acquisitions, Organisational Transformation and Internal Consulting, having joined the company in 2008.

In 2006 Ms Beale was appointed Group Chief Executive Officer of Converium in Switzerland (now part of the SCOR Group) after 14 years at GE Insurance Solutions. She held various underwriting management roles at GE and gained experience across London, the US and France before becoming President of GE Frankona and Head of Continental Europe, Middle East and Africa for GE Insurance Solutions based in Germany.

She began her career at the Prudential Assurance Company in London in 1982 and trained as an international treaty reinsurance underwriter.

Michael Wade

Michael Wade

Crown Representative, Insurance
Cabinet Office

Michael Wade has enjoyed a long career within the London Market insurance industry culminating in his appointment in 2013 as the Crown Representative for Insurance at the Cabinet Office to advise the UK Government on insurance and reinsurance risks. He has also been advising the Chancellor of the Exchequer on the Insurance Linked Securities markets.

He began working at Lloyd’s in 1975 and formed his own firm, Holman Wade Ltd in 1980 specialising in London Market reinsurance. In 1984 Holman Wade merged into H. Clarkson & Co shipbrokers and was floated on the London Stock Exchange in 1986 as Horace Clarkson plc.

Mr Wade was elected to the Council of Lloyd’s in 1988 and served until 1992. He was also a member of the Rowland Lloyd’s Taskforce, working with McKinsey & Co to recommend a route forward for the troubled Lloyd’s insurance market.

In 1993 he formed Corporate Lloyd’s Membership in partnership with Sedgwick Group. They launched CLM Insurance Fund plc. He ran CLM until 1999 merging with SVB at Lloyd’s.

In 2000 he formed Rostrum Group. From 2006 he was a partner in Optex Group and in 2011 merged Optex into Besso Insurance Group in which he had acquired the Wells Fargo shareholding. He sold these interests in November 2012 and retired from executive responsibilities.

Steve Ryan

Steve Ryan

Deputy Head of the Insurance and Pensions Unit
European Commission

Steve Ryan is currently Deputy Head of the Insurance and Pensions Unit in DG Internal Market and Services of the European Commission. Before that he was Deputy Head of the Financial Services Policy Coordination Unit, where he worked in particular on the creation of the European Supervisory Authorities. Previously to that, he worked in DG Competition on antitrust investigations in the financial services field. He studied at Oxford University and at the French Ecole Nationale d’Administration, and served as a UK civil servant and diplomat before joining the European Commission in 1996.

Olav Jones

Olav Jones

Deputy Director General and Director Economics and Finance
Insurance Europe

Olav Jones is the Deputy Director General & Director Economics and Finance at Insurance Europe, the federation which represents the European insurance industry. He is based in Brussels and he responsible for all issues relating to Prudential Regulation, Financial Reporting, Investments and International Affairs. He is also a member of the IFRS Advisory Council and Vice-Chair of the European Insurance and Occupational Pensions Authority (EIOPA)’s Insurance and Re-Insurance Stakeholder Group.

Mr Jones spent 15 years in the insurance industry working at Prudential Plc, Fortis Insurance and Ageas primarily in risk focused roles including Chief Risk Officer. He started his career as a consultant to the financial services industry with Oliver, Wyman and Company, after studying Engineering and Finance.

Catherine Thomas

Catherine Thomas

Director, Analytics

Catherine Thomas is a Director in A.M. Best’s London office. She is responsible for managing the team of analysts that follow a number of global reinsurers and non-life insurance companies in the United Kingdom, including London market companies.

Prior to joining A.M. Best in 2006, Ms Thomas worked at Jardine Lloyd Thompson, where she spent three years as an insurance company analyst in its market security department. She began her insurance career as an analyst at Arium Risk Architecture, a risk modelling consultancy. She holds a BSc in Microbiology from the University of Liverpool and was awarded the Chartered Financial Analyst (CFA) charter in 2006.

Tom Bolt

Tom Bolt

Director, Performance Management
Lloyd's of London

Tom Bolt joined Lloyd’s in September 2009 as the Director, Performance Management having previously been Managing Director of Marlborough Managing Agency, a Lloyd’s Managing Agent. In his role as Director, Performance Management, Mr Bolt is responsible for working with individual Lloyd's businesses to improve the commercial performance of the market. This includes monitoring each syndicate’s performance against its business plan and ensuring that the underwriting guidelines are adhered to.  

Mr Bolt has extensive experience in international insurance and reinsurance across the UK, US and Europe, having spent 25 years at the Berkshire Hathaway Group. This included senior roles in Berkshire Hathaway’s Reinsurance Division and President of some of its insurance subsidiaries. He also helped form Bankers Trust Insurance Derivatives Business and a related group of insurance and reinsurance companies.

A US national, Tom has a BA and MM (MBA) from Northwestern University.

Robert Jamieson

Robert Jamieson

Chief Operating Officer, LG Retirement
Legal & General
Paul Hately

Paul Hately

Global Head of Protection Partners
Swiss Re

Paul Hately is global lead of Swiss Re Protection Partners: a team within Swiss Re focused on providing solutions to progressive life insurers and modern distributors to enable them to sell more protection products. 

For over 25 years his driver has been to make good value life insurance products more accessible to more people. He is a leading proponent of consumer-focused access to financial services and the use of data to gain real insights into consumer behaviour, buying patterns and risk profiles. Since 1986 he has worked in various life and health protection markets as an insurer and reinsurer and in a variety of roles mostly focused on product development, strategy, underwriting, marketing and innovation.

Since 2005 Mr Hately has been a member of the Global Life and Health Executive Team at Swiss Re. He graduated in Mathematics and Statistics from University of London in 1986 and became a Fellow of the Institute of Actuaries in 1994.

Luca Albertini

Luca Albertini

Chief Executive Officer
Leadenhall Capital Partners

Luca Albertini is a founding Partner and Chief Executive Officer of Leadenhall Capital Partners, an asset management company set up in 2008 with the participation of the Amlin Group. The company is active in non-life and life insurance linked investments with approximately 1.9bn assets under management. Prior to setting up Leadenhall Mr Albertini was Head of the European ILS team at Swiss Re Capital Markets in London.

Paul Fisher

Paul Fisher

Deputy Head of the PRA
Bank of England

Paul Fisher was appointed Deputy Head of the PRA in June 2014. Until Easter this year he was also Executive Director for Supervisory Risk and Regulatory Operations. He is responsible for Supervisory Oversight, Supervisory Support, the PRA Chief Operating Officer and related functions and, through a Director of Specialist Risk Supervision, the PRA Risk Specialists. He is a member of several senior management committees of the Bank and in due course, he will be appointed to the PRA Board.

Mr Fisher joined the Bank in 1990, having previously worked at the University of Warwick between 1980 and 1990 where he specialised in research on macroeconomic models. He has been part of the Bank's senior staff since 1995, in positions including: Executive Director, Markets and member of the Monetary Policy Committee (2009-2014); Member of the Interim Financial Policy Committee (2011-2013); Head of Foreign Exchange Division (FED) (2002-2009); Private Secretary to the late Governor, Sir Edward George (1999-2002); and Head of the Conjunctural Assessment and Projections Division (1995-1999).Mr Fisher has written extensively on the Bank’s operations, monetary policy, financial markets, exchange rates and modelling of the UK economy. He achieved a BSc in Economics with Statistics at the University of Bristol in 1980, an MA in Economics (1983) and a PhD in Macroeconomic Modelling (1990), both from the University of Warwick. He is Chairman of the ifs University College and a visiting professor at Richmond, the American International University in London.

Richard Barlow

Richard Barlow


Richard Barlow is wejo's founder and CEO. A serial entrepreneur and veteran in data exchange, Richard founded fintech trading platform and claims management company LeadX, a Rocket Internet seeded investment, and has held various senior management positions.

Kevan Aubrey

Kevan Aubrey

Head of Commercial Distribution

Kevan Aubrey joined LV= as Head of Commercial Distribution leading business development and distribution strategy. Before this he was at RBS, first as Head of Brand for RBS Commercial and then running the wider function of RBS Commercial Marketing responsible for RBS Business Insurance Services, NIG, Tracker and Devitt business areas. Previously he ran the marketing team at NIG, having joined in 2003.

Mr Aubrey is ACII qualified and has a Post Graduate diploma in Marketing. He is a graduate of Plymouth University and joined Commercial Union on the Management Trainee programme in 1987. During his time at CU he undertook roles in Underwriting, Sales and Marketing. The broker market has been at the centre of his career and Business Development at the core.

Stephen Ingledew

Stephen Ingledew

Managing Director, Customer and Marketing
Standard Life

Stephen Ingledew is the Managing Director, Customer and Marketing at Standard Life with a strategic responsibility for marketing with the aim of establishing Standard Life as a leading consumer retail and business brand which is front of mind when people think of a good home for their life savings. Key to this is shifting the business from a product sales led focus to an approach based on end to end customer experience and data driven insight, as well as moving beyond the rational economics behind much traditional financial communication, towards creating a positive emotional resonance in customers with innovative engaging marketing using innovative digital channels and capabilities. 

Since joining Standard Life in 2007, Mr Ingledew has held a number of executive roles in distribution, strategy, business unit management before being appointed to the newly created role to run the Customer and Marketing division in 2002. Before joining Standard Life, he had nearly thirty years in a number of senior level marketing, customer and distribution roles with large corporations such as Barclays and AMP as well as medium sized enterprises such as Frizzell.

Miguel Ortiz

Miguel Ortiz

Senior Partner, Insurance
Boston Consulting Group

Miguel Ortiz leads the Boston Consulting Group's insurance team in Western Europe and is the global leader for the life insurance topic. Since joining the firm in 1998 he has worked in retail banking and insurance. In the former, he has specialised in distribution topics, served as BCG's global topic leader for branch banking, and helped set up a challenger bank in the UK.

Mr Ortiz now focuses primarily on international insurance groups in the life and property and casualty areas, working with management teams to reposition insurance business models in light of changing regulation, technology, and customer expectations.

Before joining BCG, he was a research fellow in Mathematical Physics at MIT and Imperial College, London. He completed his PhD in Stephen Hawking's group at Cambridge University.

Andrew  Brem

Andrew Brem

Chief Digital Officer

Andrew Brem joined Aviva in December 2014 as Chief Digital Officer and is a member of the Group Executive. He is accountable for driving Aviva’s group-wide digital transformation which will have a significant impact on every aspect of our interactions with customers, including product innovation and development, distribution, communication, claims handling, and marketing and branding across social media and the internet. He works in close partnership with the Chief Information Officer and with the business CEOs who build and deliver product solutions to the customer.

Coming from outside the insurance industry, Mr Brem brings a fresh perspective to Aviva. He has held significant e-commerce and digital leadership roles. He was Managing Director of Commercial and Product development at British Gas where he created a Connected Homes division and launched a new brand, Hive, focusing on opportunities in the ‘Internet of Things’. Prior to that he was CEO-designate for a new online venture in the private office of Sir Charles Dunstone. Before that he was Managing Director of Multichannel eCommerce and Services at Carphone Warehouse and Trading Director at ASDA. His early career was in strategy consulting where he worked on a broad range of assignments in retail and consumer businesses across the globe.

Mr Brem holds a first class degree in Philosophy, Politics and Economics and an MSc in the economics of developing countries from Oxford University. He also has an MBA from INSEAD, France.

Eric Chaney

Eric Chaney

Chief Economist
AXA Group

Eric Chaney has been Chief Economist for the AXA Group since 2008. He is also Head of Research at AXA Investment Managers. His mission is to provide a vision on the most likely scenarios for the global economy in the medium to long term, as well as an assessment of the main macroeconomic risks, for the group and its main entities.

Within AXA Investment Managers, Mr Chaney leads the Research and Investment Strategy team and promotes a multidisciplinary approach to research, directed towards helping investment decisions. He launched the AXA IM Annual Symposium in 2010.

From 2000 to 2008, Mr Chaney was Chief Economist for Europe at Morgan Stanley, which he joined in 1995. Previously, he headed the economic forecasting unit of the French statistical office (INSEE). Before that, he was responsible for global forecasts and analysis at the French Treasury.

He has been associate professor at the French School of Administration (ENA) and member of the French Tax Council. He is member of the French Economic Council of the Nation, which advises the Minister of Finance. He is a member of the Executive Committee at AXA Investment Managers and sits on the scientific boards of the AXA Research Fund and of the Autorité des marchés financiers (AMF), the French financial market watchdog. Since 2014, he is Vice-Chairman of the Board of IHES (Institut des Hautes Etudes Scientifiques).

Mr Chaney is a former professor of Mathematics and Editor of a mathematical journal of the University of Strasbourg. He holds a Master’s degree in economics and econometrics from the Paris.

Bill  Cooper

Bill Cooper

Global Head of Insurance
Lloyds Bank

Bill Cooper became Head of Insurance at Lloyds Bank in 2007. Before this he held a series of development roles around the bank, having joined in 1986. He has specialised in the insurance sector since 1995, so has extensive experience of the industry.

Michael Niddam

Michael Niddam

Boston Consulting Group

Michael Niddam joined Boston Consulting Group in 2004. He is a core member of the Insurance and TMT Practices, and the topic leader for Digital in Insurance. He is also a core member of the Marketing and Sales and Corporate development practices.

Mr Niddam has deep experience in the insurance industry, both on P&C and on the Life branches, as well as in the technology
industry. Prior to joining BCG, he worked as an entrepreneur and founded a couple of companies in customer service and high tech industries

He graduated from Ecole polytechnique and ENSAE.

Kim Miller

Kim Miller

Amlan  Roy

Amlan Roy

Managing Director and Head, Global Demographics & Pensions Research
Credit Suisse

Amlan Roy is Managing Director and Head, Global Demographics & Pensions Research for Credit Suisse’s Investment Bank in London. His global macro-based research links global demographics and pensions to economic growth, debt sustainability, inflation, asset prices, pensions, sectoral allocation, health, migration and insurance. 

Dr Roy is a Senior Research Associate of London School of Economics' Financial Markets Group and guest professor for London Business School's Finance department. He is on the S&P Index Advisory Committee and CSCB Index Advisory Committee. Previously, as a Credit Suisse Global Emerging Markets strategist, he developed multi-country Risk & Allocation models used by institutional clients, government treasury departments and central banks. He also served as an expert on Financial Architecture/Crises Modelling at the Bank of England, IMF and UK Treasury.

Prior to joining Credit Suisse in 1998, Dr Roy spent over ten years in academia at Boston University School of Management, University of Iowa Business School and the University of London (QMW College and LSE). He had a distinguished university teaching career and was named a UK ESRC Research Fellow, Ponders Fellow, a Boston University Doctoral Scholar, a Government of India National Scholar. He has an MA and PhD in Financial Economics (University of Iowa), an MBA (Indian Institute of Management, Ahmedabad) and a BA (Honours) in Economics with Mathematics (St. Stephen’s College, University of Delhi).

Tom  Butcher

Tom Butcher

Insurance Futures Director
Tesco Bank

Tom’s role at Tesco Bank is to help combine new technology with the breadth and scale of the broader Tesco family to create outstanding insurance propositions for customers.


Tom began his insurance career with Abbey National in the late nineties, before moving to RBS Insurance  in 2001 to develop and grow the Pet and Travel insurance businesses. Over a 10 year career at RBS he held a number of roles working across products and brands in their portfolio including Direct Line, Churchill, Virgin Money and Tesco Personal Finance. Tom oversaw the development of the underwriting and pricing side of Tesco Personal Finance during the three year transition which ended the joint venture with RBS and saw the launch of Tesco Bank. Tom then formally joined Tesco Bank to lead the Motor insurance business, becoming Commercial Director in 2013. Tom was appointed to his current role in June 2014.

Hugh  Savill

Hugh Savill

Director of Regulation
Association of British Insurers (ABI)

Mr Savill is Director of Regulation at the ABI, with accountability for relations between the insurance industry and the Bank of England on prudential regulation, for relations with the Financial Conduct Authority on conduct regulation, and also for taxation issues affecting insurers.

He sits on the Executive Committee of the ABI, and reports through the Prudential, Finance and Tax Committee to the ABI Board. At the ABI he has held a number of Assistant Director roles, covering EU and international affairs, UK public affairs, and ABI member relations and events. He was temporary Director of Investment Affairs for 18 months before moving into his current role in 2012.

He joined the ABI in 2005 from the UK Department of Trade and Industry (DTI), now the Department for Business, Innovation and Skills. In 20 years at the DTI, Hugh worked on the finance and governance of the Department, faced off to the Scott Inquiry into the sale of arms to Iraq, and specialised in the negotiation of EU regulation.

He is a well-known insurance lobbyist at European and International level, member of the ECOFIN Committee of Insurance Europe, and chairs the Capital Task Force of the Global Federation of insurance Associations.

He was educated at Harrow School, and read Modern Languages at New College, Oxford University.

Russell  Warwick

Russell Warwick

Distribution Change Director

Russell Warwick was appointed Customer & Digital Director in September 2014. He is responsible for coordinating the consumer and digital strategies within the organisation and working closely with the different functions across the business to create compelling consumer and digital propositions for current and future customers.

In 2007 Mr Warwick was appointed as Intermediated Distribution Change Director for Prudential UK, responsible for Prudential's strategy in the IFA market place. Before that he held a number of management roles in Distribution Strategy and Product Development, having previously worked in sales and sales management. He joined Prudential in1992 as an Account Manager within the Corporate Pensions division

Mr Warwick has worked in the insurance industry for over 20 years, initially joining Standard Life from university in the 1980s before moving on to work for an IFA. He is an Associate of the Chartered Insurance Institute and is a Chartered Insurance Practitioner.


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Why Attend?

  1. Hear about the latest Global and European Economic Outlook and the strategies changes taking place in the insurance industry
  2. Find out from industry experts where and how European and UK insurers should be investing their capital to generate strong long-term returns today
  3. Discover more about leveraging customer data to tailor product offerings and distribution methods for different client segments
  4. Gain insights from top specialists on how to your engage client base via online and mobile channels
  5. Network with leading figures from local and international insurance companies, as well as industry experts from investment management and consultancy firms

Agenda - 30th Jun

  • 8:00am
    Breakfast and Registration
  • 9:00am
    Chair's Welcome Remarks

    Patrick Jenkins, Financial Editor Financial Times

  • 9:05am
    Opening Keynote: Global and European Economic Outlook

    Despite economic recovery within Europe, global economic developments such as slower growth in China and Eurozone weaknesses will have a significant impact on the insurance sector. What are the biggest economic, political and social developments affecting the insurance firms, and how are they responding? Ongoing low interest rates are driving insurers to look for alternative revenue sources and to diversify assets in search of better returns, but when can interest rates be expected to rise again and how can investment strategies be future proofed?

    Eric Chaney, Group Chief Economist, AXA and Head of Research, AXA Investment Managers

  • 9:40am
    Panel Discussion: Adapting to a low interest rate world

    How will insurance companies survive in the ongoing low interest rate environment? If it continues, what could the wider implications be on business and society?

    Bill Cooper, Global Head of Insurance, Lloyds Banking Group
    Paul Fisher, Deputy Head of the PRA, Bank of England
    Olav Jones, Deputy Director General and Director Economics and Finance, Insurance Europe
    Steve Ryan, Deputy Head of Insurance and Pensions Unit, European Commission

    Patrick Jenkins, Financial Editor, Financial Times

  • 10:30am
    Coffee Break
  • 10:50am
    Capturing the Value of Data

    Telematics Introduction 
    Richard Barlow, Chief Executive Officer and Founder, Wejo 

    Telematics has the potential to transform the sector. It has been most prevalent in motor insurance, but where next? How can more customers be encouraged to stop worrying about ‘Big Brother’ and take up the technology?


    Followed by a panel discussion (11.05-11.50):
    Insurers are gathering ever greater amounts of data on how policyholders behave – and are developing more sophisticated techniques to analyse it. As a result, they know more about each policyholder’s riskiness. To what extent is this fundamentally changing how risks are priced? What happens to the ‘bad risks’ – the smokers, drinkers and bad drivers?

    Richard Barlow, Chief Executive Officer and Founder, Wejo 
    Paul Hately, Global Head of Protection Partners, Swiss Re
    Stephen Ingledew, Managing Director, Customers and Marketing, Standard Life
    Kim Miller, Founder, Guevara
    Michael Niddam, Partner, Boston Consulting Group


    Alistair Gray, Insurance Correspondent, Financial Times

  • 11:50am
    Presentation: Future-Proofing Lloyd's

    Inga Beale, Chief Executive Officer, Lloyd's of London

  • 12:20pm
    London as an Insurance Centre

    To what extent is the City's leading position under threat?

    Michael Wade, Crown Representative, Insurance, Cabinet Office

    Followed by a discussion on the topic (12.35-13.05):
    Miguel Ortiz, Partner and Managing Director, Boston Consulting Group
    Catherine ThomasDirector, Analytics, A.M. Best
    Michael Wade, Crown Representative, Insurance, Cabinet Office


    Alistair Gray, Insurance Correspondent, Financial Times

  • 1:05pm
  • 2:00pm
    Presentation: Finding Growth in Emerging Markets

    Insurers looking for higher returns are finding new opportunities in emerging markets. Which regions and sectors offer the best opportunities? What risks should be considered?

    Amlan Roy, Managing Director and Head, Global Demographics & Pensions Research, Credit Suisse

  • 2:30pm
    Presentation/Interview: The Impact of Regulation

    This is the year of Solvency II, but are insurance companies fully prepared for implementation? Regulatory requirements are designed to improve consumer protection and encourage transparency, but how can insurers find a balance between compliance and pressure to take risks and increase profits? 

    Hugh Savill, Director of Regulation, Association of British Insurers (ABI)

  • 2:55pm
    The Securitisation Debate

    Are alternative insurance capital structures, such as catastrophe bonds, a source of systematic risk?

    Luca Albertini, Chief Executive Officer, Leadenhall Capital Partners
    Tom Bolt, Director, Performance Management, Lloyd’s of London


    Alistair Gray, Insurance Correspondent, Financial Times

  • 3:30pm
    Panel Discussion: Innovative Distribution Strategies

    Today’s consumers expect online services to be lively, responsive and engaging. Why has the insurance sector been slower than others, such as retail, to embrace change? How are traditional companies responding to the emergence of online-only insurers?

    Kevan Aubrey, Head of Commercial Distribution, LV=
    Tom Butcher, Director of Insurance Futures, Tesco Bank
    Robert Jamieson, Chief Operating Officer LG Retirement, Legal & General
    Russell Warwick, Customer & Digital Director, Prudential 


    Patrick Jenkins, Financial Editor, Financial Times

  • 4:20pm
    Predicting the Future: Insurance 2030

    Which future innovations and trends are likely to shape the insurance sector? What impact will demographic changes, such as ageing populations, have? How does business culture need to evolve in order to foster innovation? How has the sharing economy influenced developments in the industry and what opportunities does digital technology present in the engagement of customers of all ages?

    Andrew Brem, Chief Digital Officer, Aviva

  • 4:50pm
    Closing Remarks from FT Chair

    Patrick Jenkins, Financial Editor, Financial Times

  • 4:55pm
    Networking Drinks

Who Attends?

The FT Future of Insurance event will bring together C-Suite, VP and Director-level professionals from insurance and reinsurance companies.

Typical attendees include:

  • C-Suite, VP and Directors
  • Heads of Distribution
  • Head of Product
  • Digital / Online Specialists
  • Investment Managers


Hilton Tower Bridge Hotel
5 More London Place, Tooley Street
London SE1 2BY

United Kingdom

Tel: +44-203-002-4300


Platinum Sponsor (2)

The Boston Consulting Group (BCG) is a global management consulting firm and the world’s leading advisor on business strategy. We partner with clients from the private, public, and not-for-profit sectors in all regions to identify their highest-value opportunities, address their most critical challenges, and transform their enterprises. Our customized approach combines deep insight into the dynamics of companies and markets with close collaboration at all levels of the client organization. This ensures that our clients achieve sustainable competitive advantage, build more capable organizations, and secure lasting results. Founded in 1963, BCG is a private company with 82 offices in 46 countries. For more information, please visit

wejo utilises bespoke, ground-breaking smartphone and geo-sensing technology to create a best in class mobile telematics app solution, offering driver rewards and quality data for a variety of business sectors.

For Insurers, wejo’s primary market, we provide constant, real-time, driver behavioural data, to allow insurers to issue individual bespoke quotes and accelerate the growth of affordable UBI worldwide.

wejo Fleet provides any company small or large with the lowest cost, bespoke, driver tracking solution. Our unique Fleet portal offers managers the ability to track either individual drivers, teams or total fleets in real time.

This same smartphone technology has also been designed to seamlessly integrate with all OEMs Connected Car technology platforms. Thus allowing OEMs to have an enhanced, beneficial relationship directly with the driver: communicating safety benefits as well as financial rewards.

Exclusive Bank Sponsor (1)

Lloyds Bank Commercial Banking provides comprehensive expert financial services to businesses of all sizes, from small businesses, through to mid-sized businesses and multinational corporations.

These clients range from privately-owned firms to FTSE 100 PLCs, multinational corporations and financial institutions. 

Maintaining a network of relationship teams across the UK, as well as internationally, Lloyds Bank Commercial Banking delivers the mix of local understanding and global expertise necessary to provide long-term support to its clients.

Lloyds Bank Commercial Banking offers a broad range of finance beyond just term lending and this spans debt capital market funding, trade finance, securitisation facilities and working capital management solutions.  Its product specialists provide bespoke financial solutions including cash management, international trade, treasury and risk management services.’

Silver Sponsor (2)

A.M. Best is a leading provider of ratings, financial data and news with a specialist focus on the worldwide insurance industry. Best’s Credit Ratings are recognised as the benchmark for assessing the financial strength of insurance-related organizations and the credit quality of their obligations.

• Established in the U.S. in 1899 and pioneered the concept of financial strength ratings in 1906

• Worldwide headquarters in New Jersey, U.S.; regional centres in London (serving Europe, Middle East and Africa), Hong Kong and Singapore (serving Asia Pacific and Oceania), and Mexico City (serving Latin America). Representative office located in Dubai (serving MENA, South & Central Asia)

• Full-service global ratings capabilities

• Over 3,500 ratings in over 80 countries worldwide

• Only international rating agency dedicated to the insurance industry

• World’s leading provider of insurer Financial Strength Ratings (FSRs) by company coverage

• Data and research covering over 16,000 (re)insurance companies worldwide

• Largest and most comprehensive insurance database providing unique insights by segment and line of business

VIPR is an award winning company providing leading software solutions for the global insurance industry. Our products are very focussed on issues around Solvency II and Lloyd’s Conduct Risk and assist our clients to have a better understanding of their data. We currently have four products available which are;

  1. Intrali; a bordereaux management and processing solution
  2. Intarga; a Coverholder and binder management solution
  3. Active Underwriter; an online quote and bind product
  4. Active Reports; a reporting suite enabling data to be interrogated and reports produced quickly and easily.

We currently work with a wide range of clients including managing agents, brokers, coverholders, MGA’S and third party service providers. Our products are currently in use in the UK, Canada, US, France, Singapore, Bermuda and UAE. With a range of tried and tested products, contact Lucinda Paul at to see how VIPR can help you streamline your business.

Sponsorship Opportunities

Reasons to partner with the FT for this exciting inaugural conference:

  • Gain access to decision makers from both the insurance and reinsurance companies;
  • Brand alignment with the Financial Times and its unrivalled credibility;
  • Demonstrate leadership around the crucial business and economic issues affecting the insurance industry;
  • Benefit from sustained international visibility through our advertising and marketing campaigns.

For Sponsorship information please contact:

Gavin Calderwood
FT Live
Tel: +44 (0) 20 7873 4808



Hugh Savill, ABI, The Impact of Regulation

Michael Wade, Crown Representative for Insurance Cabinet Office

Hugo Hanselmann, Wejo, Capturing the Value of Data

Eric Chaney, AXA Group, Global Growth on Track


Media Partner (6)

Compliance Insider® is designed exclusively to help compliance professionals anticipate and fully understand the demands of the legal and compliance environment. Focusing on case studies and practical advice, Compliance Insider® provides updates on the latest changes in compliance regulations, as well as best practices from worldwide industry leaders.

Insurance Europe is the European insurance and reinsurance federation. Through its 34 member bodies — the national insurance associations — Insurance Europe represents all types of insurance and reinsurance undertakings, eg pan-European companies, monoliners, mutuals and SMEs. Insurance Europe, which is based in Brussels, represents undertakings that account for around 95% of total European premium income. Insurance makes a major contribution to Europe's economic growth and development. European insurers generate premium income of more than €1 100bn, employ almost one million people and invest over €8 500bn in the economy.

In addition to being a credit rating agency, A.M. Best is a publisher of (re)insurance industry references and resources, online and in print. A.M. Best's flagship publication, Best's Insurance Reports, is made up of detailed analytical reports on thousands of insurers in the U.S., Canada, U.K. and across the rest of the world. A.M. Best's Financial Suite presents value-added data from insurers' financial statements. Best's Directories list attorneys, adjusters, expert service providers and other professionals qualified to serve the needs of insurance companies. A respected source of original news reporting on the insurance industry, Best's Insurance News & Analysis is a comprehensive service that provides access to special reports, statistical studies, the BestWeek news wrap-up, Best's Review monthly magazine, and the BestDay daily news digest, all from the A.M. Best Company.

ARTEMIS is the online heart of the alternative reinsurance capital, catastrophe bond, insurance linked security and weather risk management markets. Artemis provides up to the minute news, analysis, research and details of transactions on alternative risk transfer topics from cat bonds to longevity risks to parametric weather insurance. Artemis is free to access and allows those with even a limited understanding of ART to learn, gain confidence and directly contact the best people to help

The Chartered Insurance Institute (CII) is the leading professional body for the global financial services profession and exists to promote higher standards of integrity, technical competence and business capability. With over 115,000 members in more than 150 countries, the CII is the world's largest professional body dedicated to insurance and financial services.


Our membership covers all disciplines within the insurance industry (claims, broking, underwriting and sales), those working in the life and pensions sector, the mortgage advice market and financial advisers (under the Personal Finance Society brand).


As one of the largest examination awarding bodies in the UK, we have delivered education to over one million students in 150 countries over the last 10 years. Success in CII qualifications is universally recognised as a global standard. While membership of the CII signals a commitment to developing a broad professional capability and to a willingness to adhere to the standards associated with professional status. 

Solvency II Wire ( is a boutique publication dedicated to informing insurance professionals about Solvency II. The site is committed to delivering original and reliable content exclusively focused on the directive. Publishing breaking news, detailed coverage of the political process and thought leadership on regulation, Solvency II Wire is an indispensable resource for those confronting the challenges of Solvency II.

Contact Us

Funmbi Adenubi
Delegate Booking and Registration Enquiries
Financial Times
Amy Bell
Editor, Curated Content
Financial Times
Gavin Calderwood
Sponsorship Opportunities
Financial Times
Wendy Wong
Media Partner And Press Enquiries
Financial Times