Tiger is credited as one of the pioneers who transformed Genpact (formerly GE Capital International Services) into a high-end business process and technology management company. Today, Genpact is an acknowledged leader and serves its global customers from 50+ operations centers in 17 countries with over 51,000 employees. The company manages over 3,000 processes for more than 500 clients worldwide, across banking & finance, capital markets, insurance, manufacturing, healthcare, pharmaceuticals, consumer products, retail, transportation and business-services sectors. Genpact is publicly listed on the New York Stock Exchange under the symbol ‘G’.
Tiger began his career with the Unilever Group in India where he spent 7 years in Sales and Marketing and then 3 years with Citibank’s Consumer Financial Services businesses in Business, Sales, Operations and Credit .He joined GE Capital in 1994 as Head of Risk in India and went on to become CEO for GE Capital's Global Consumer Finance & Auto Financial Services operations in India.
In 1999 he became CEO of GE Capital International Services, significantly expanding its service offerings and operations. In 2002, he transferred within GE to the Global Commercial Lending Businesses in the US as Global Head of Six Sigma and Global Operations. Tiger rejoined Genpact in February 2005 as Executive Vice President, Sales, Mktg and M&A, was promoted as the Chief Operating Officer in 2009 and became the President & CEO in June 2011.
Tiger has a degree in Mechanical Engineering from the Indian Institute of Technology, Mumbai, and an MBA, majoring in Finance and Marketing, from the Indian Institute of Management, Ahmedabad.