The COVID-19 pandemic has highlighted the undeniable necessity of digital transformation for business survival and revealed prior technological complacency amongst many large corporations. Overnight, operations have shifted from physical to virtual, remote working and digital teamwork have become standard, commercial goals have been dismissed and propositions have been pivoted. Proactive business leaders need to curate and execute an effective strategy for how business can move towards economic recovery post crisis. What initiatives need to be put in place to ensure business continuity for employees and customers? What new business models have emerged and how can these be adapted and incorporated into a post-pandemic business? What challenges may arise when attempting to return business to a pre-crisis state? How will companies further invest in digital transformation to enhance their digital strategy?
In the latest in its series of Digital Dialogues looking at the impact of the pandemic, the Financial Times, in partnership with Microsoft, will gather leading experts to analyse how digital transformation has aided businesses and what challenges lie ahead to moving through the crisis.