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FT Digital Dialogues: Driving Digital Strategy

Rethinking business in a post-pandemic landscape

Webinar |
Speakers include:
Wendy Redshaw

Wendy Redshaw

Royal Bank of Scotland

Breno  Gentil

Breno Gentil

British American Tobacco

Cindy Hoots

Cindy Hoots

AstraZeneca

Overview

The COVID-19 pandemic has highlighted the undeniable necessity of digital transformation for business survival and revealed prior technological complacency amongst many large corporations. Overnight, operations have shifted from physical to virtual, remote working and digital teamwork have become standard, commercial goals have been dismissed and propositions have been pivoted. Proactive business leaders need to curate and execute an effective strategy for how business can move towards economic recovery post crisis. What initiatives need to be put in place to ensure business continuity for employees and customers?  What new business models have emerged and how can these be adapted and incorporated into a post-pandemic business? What challenges may arise when attempting to return business to a pre-crisis state? How will companies further invest in digital transformation to enhance their digital strategy?

In the latest in its series of Digital Dialogues looking at the impact of the pandemic, the Financial Times, in partnership with Microsoft, will gather leading experts to analyse how digital transformation has aided businesses and what challenges lie ahead to moving through the crisis.

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fallback Add to my Calendar 06/17/2020 13:45:0006/17/2020 15:00:00falseFT Digital Dialogues: Driving Digital StrategyThe COVID-19 pandemic has highlighted the undeniable necessity of digital transformation for business survival and revealed prior technological complacency amongst many large corporations. Overnight, operations have shifted from physical to virtual, remote working and digital teamwork have become standard, commercial goals have been dismissed and propositions have been pivoted. Proactive business leaders need to curate and execute an effective strategy for how business can move towards economic recovery post crisis. What initiatives need to be put in place to ensure business continuity for employees and customers?  What new business models have emerged and how can these be adapted and incorporated into a post-pandemic business? What challenges may arise when attempting to return business to a pre-crisis state? How will companies further invest in digital transformation to enhance their digital strategy?In the latest in its series of Digital Dialogues looking at the impact of the pandemic, the Financial Times, in partnership with Microsoft, will gather leading experts to analyse how digital transformation has aided businesses and what challenges lie ahead to moving through the crisis.FT-Digital-Dialogues:-Driving-Digital-Strategy7b42265c44460d20b4e8e50329311b2cMM/DD/YYYY

Speakers (4)

Wendy Redshaw

Wendy Redshaw

Chief Digital Information Officer, Personal Banking
Royal Bank of Scotland

As Chief Digital Information Officer of Personal Banking for NatWest Group, Wendy Redshaw leads Technology and Digital delivery for the retail customers of Royal Bank of Scotland, NatWest and Ulster Bank.

Wendy’s remit brings together digital and physical elements, to create a truly seamless and fluid customer experience - from online, mobile, websites, robotics, virtual assistants, video banking, and telephony, to branches, cash, and self-service. She is involved in the digitalisation strategies for mortgages, everyday banking, and short-term borrowing - supporting customers every step of the way.

Throughout her career, Wendy has been involved in several successful FinTech startups, and strategic business/technology digital programmes for top tier banks. She holds a Mathematics degree from Imperial College, and has a particular interest in Neuro-Linguistic Programming, Sensory Acuity, Organisational Transformation, and Millennial Leadership. Her teams have won numerous awards including FSTech’s Digital Transformation Project of the Year 2020 for the Mobile App. Wendy was named CIO of the Year at the Tech Leaders Awards in 2018

Breno  Gentil

Breno Gentil

Global Chief Technology Officer
British American Tobacco

Breno Gentil is the Global CTO at British American Tobacco with an emphasis on scaling up digital and data platforms and empowering everyone in the company to drive commercial value through technology. Starting at BAT in 2006, he has previously held the roles of Regional Head of Information and Digital Technology for Europe and North Africa, Global Programme IT Lead- Trade Marketing Transformation and Regional Head of IT - Americas South Cluster.

Cindy Hoots

Cindy Hoots

Chief Digital Officer and CIO
AstraZeneca

Cindy Hoots is the Chief Digital and Information Officer at AstraZeneca, with an aspiration to leverage technology to make a meaningful impact in the lives of 1 billion people. Cindy is focused on driving business outcomes through technology to directly impact revenue, profit and communities. She is passionate about inspiring organizations to embrace the future and is motivated by creating tangible impact within organizations. Cindy is an enthusiastic international speaker on many topics including digital, future trends, exponential organizations, responsive organizations, ethical implications of technology and the role of IT in driving business performance.

Richard  Potter

Richard Potter

Chief Technology Officer
Microsoft

Richard Potter is Chief Technology Officer at Microsoft Services. He advises business leaders around the world on a range of digital transformation challenges. However, it’s the building of innovative enterprises that is his real passion. In his day job, Richard works with Microsoft's customers giving them clarity and confidence about their digital journeys, helping them turn their aspirations into transformational business results. He is a renowned keynote speaker and event facilitator with an energising and engaging style. 

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Moderated by (1)

Pilita Clark

Pilita Clark

Associate Editor and Business Columnist
Financial Times

Pilita Clark is an Associate Editor and Business Columnist at the Financial Times. She writes a weekly column on modern corporate life, as well as features and other articles. Pilita has worked for the FT since 2003, covering aviation and the environment. She was the FT's Environment Correspondent from 2011 to 2017. Pilita was previously a Washington correspondent for Australian newspapers and a Nieman Fellow at Harvard University.

Agenda - 17th Jun

  • 1:45pm
    Access to webinar opens
  • 2:00pm
    Discussion begins
  • 2:40pm
    Q&A
  • 3:00pm
    Discussion closes

Key talking points

●      How are businesses navigating their journey towards the ‘new normal’ beyond the crisis?

●      Will remote working become the norm? How has covid-19 changed company culture? Is remote digital teamwork an effective way for businesses to run?

●      How can organisations connect with their customers in an authentic and appropriate way? How has coronavirus changed consumer behaviour?

●      What are the characteristics of companies that will survive after this crisis?

●      Coronavirus has triggered an uptake in the installation of digital tools, products, solutions and services. How can organisations ensure digital products are best serving their employees/customers?

●      Will this global health emergency drive businesses to find a more conscious and sustainable way of doing business?

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Presented by (2)

The Financial Times is one of the world’s leading business news organisations, recognised internationally for its authority, integrity and accuracy. The FT has a record paying readership of one million, three-quarters of which are digital subscriptions. It is part of Nikkei Inc., which provides a broad range of information, news and services for the global business community.

Over the last few years, Microsoft has consistently transformed the way that people live, work, play, and connect through great technology. We are inspired by the genuine belief that we can change the world for the better. Our mission is to empower every person and every organisation on the planet to achieve more.
We at Microsoft Services empower you to put innovation into practice. We use our global reach and ecosystem to deliver strategic business outcomes, maximise the value of cloud technology, and drive success through continual support. By leveraging our ingenuity and expertise to define and deliver solutions on the Microsoft platform, we’ll guide you throughout your unique transformation journey.

www.microsoft.com/services

Contacts

Lianne Agnew
Project & Marketing Manager
Financial Times Live | Global Conferences & Events
Georgia Kinahan
Content Editor
Financial Times Live | Global Conferences & Events
Euan Hunter
Sponsorship Opportunities
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