The FT - Hitachi Digital Transformation Forum will gather C-suite executives and leaders from innovation, technology and strategy-based roles. Entitled ‘Navigating the next stage of digital, connected transformation’, the forum will take attendees on a journey to explore the complex ecosystem that enterprises must navigate if they are to reach a digital maturity that is future-proof and visionary.
FT-Hitachi Digital Transformation Forum
Navigating business leaders through the digital journey
Direct Line Group
In Association With
Effectively, digital transformation is the adoption and implementation of new technologies that aid an enterprise in becoming more relevant to their customers in the digital age in which economies now operate. But is that enough for companies, particularly large incumbents, to survive?
With the rate at which technologies and devices — particularly those associated with IoT, machine learning and artificial intelligence — are maturing, implementation alone doesn’t necessarily give enterprises enough firepower to compete in today’s increasingly disrupted markets. Everything from the purpose and strategy behind digital transformation to the external partnerships that allow it to flourish are crucial if enterprises are to effectively ‘win’ at digital transformation and remain hyper-relevant to their customers.
While advanced technologies and devices are some of the core catalysts behind digital transformation, the main challenges that enterprises have are focused more on a strategic level rather than a component-based one. Organisations need to create a sustainable ecosystem whereby their infrastructure can cope with the interoperability requirements of ever-evolving technologies, their company strategy needs to be fully aligned with the adoption of new digital assets and the partnerships they create must seamlessly interact with their long-term visions and culture. Ensuring the correct roadmap, tools and partners are in place to defeat these challenges is vital to how an enterprise successfully transforms.
The FT - Hitachi Digital Executive Forum will gather C-suite executives and leaders from innovation, technology and strategy-based roles. Entitled ‘Navigating the next stage of digital, connected transformation’, the forum will take attendees on a journey to explore the complex ecosystem that enterprises must navigate if they are to reach a digital maturity that is future-proof and visionary.
Agenda - 27th Jun
9:00amChair's Opening Remarks
Malcolm Moore, Technology News Editor - Financial Times
What does it take to govern an industry-leading enterprise through the next stage of digital transformation? How do you best harness the opportunities presented by advanced and connected technology and how do you establish the correct organisational culture and robust business models to reach digital maturity?
09:05 The View from Hitachi
Ram Ramachander, Chief Digital Officer - Hitachi Europe
09:25 The View from the Executive
Niclas Mårtensson, CEO - Stena Line
09:45 Panel Keynote: The Data Debate and Brexit
John Seglias, Chief Digital and Information Officer - Defra
9:55amPanel Discussion: The Data Debate
When it comes to digital transformation and connected businesses, data is widely considered as the new gold. But as its desirability increases so do the associated challenges. By 2020, more than 25% of identified attacks on enterprises will involve the IoT security protocol. This, coupled with new stringent EU regulations, highlights the urgent need to balance the opportunities and risks of data-driven innovation.
- How do you identify and extract the right value when IoT and digital transformation continue to breed unprecedented volumes of data?
- As IoT matures how do you ensure your data continues to add value rather than create additional security issues?
- From Cloud to Edge to Mesh, how will data networks evolve and, crucially, how will they be protected?
- When will having a Chief Data Officer in the executive team become the norm?
John Beaumont, Chief Digital Officer - Thames Water
Jim Conning, Managing Director Data Services -Royal Mail
Caroline Gorski, Group Director Data Labs - Rolls-Royce plc
John Seglias, Chief Digital and Information Officer - Defra
10:35amNetworking and Refreshments Break
11:00amPanel Discussion: Transformation Strategies: Connected Devices to Connected Business Models
Advanced technologies and devices are creating unprecedented amounts of information and new customer touchpoints which enable organisations to better know their consumers and establish a competitive edge. But how can businesses transform vast amounts of data into actionable insight and use this to develop new customer-centric business models?
- Competing with innovative, disruptive entrants through a corporate culture that nurtures innovation
- How can IoT aid market-of-one personalisation and retain the ‘human-touch’ in a digital world?
- Establishing a robust framework for new ‘product-as-service’ offerings
- Realising the potential in ‘bundle-service’ models to diversify product offerings
Mary Hewitt, Strategy Director - Arriva
Nicola McCheyne, Head of Innovation Ideas - Centrica
Andrew Harrison, CEO - Airport Services - Manchester Airport Groups
Emma Stace, Chief Digital Officer - Department for Education (DfE)
11:45amPanel Discussion and Audience Polling: IoT in Context
As IoT technology continues to mature, how will adoption progress in light of wider geopolitical and economic uncertainty? Which industries can generate the greatest value from IoT and what still needs to be done to establish a sustainable environment where partnerships and cultures can flourish in spite of wider contextual uncertainty and where IoT works for all enterprises?
- How will 5G facilitate new capabilities for real-time monitoring and information exchange?
- How will geopolitical uncertainty and its subsequent impact on global supply chains affect the development of new products, services and business models?
- How can organisations determine which processes are best positioned for automation?
Guillaume Sampic, Director - IoT Strategy, BT
Anes Hodzic, Global VP - IoT, Airbus
Henk Jan Gerzee, Chief Digital Officer - Royal Schipol Group
Sarah Greasley, Chief Technology Officer - Direct Line Group
12:30pmClosing Keynote: A Connected Future
Stepping beyond the enterprise, the full potential of smart communities and cities can only be achieved with a collaborative, multi-stakeholder approach. How can enterprises, academia, regulators and local and national government partner together and create an enabling environment for innovation that supports positive social change?
- How can living labs facilitate "learning by doing" to manage complexities and develop new models for collaboration across sectors and even between competitors?
- How can digital twins accelerate learning and help de-risk physical projects?
- How can IoT and smart infrastructure make autonomous vehicles cheaper and safer?
- What new capabilities can be unlocked when using IoT in combination with other emerging technologies like AI and Blockchain?
Paul Clarke, Chief Technology Officer - Ocado
12:50pmChair’s Closing Remarks
Sarah is Chief Technology Officer at Direct Line Group, with a focus on technology strategy, architecture, enabling complex business transformation and innovation. Sarah previously worked at IBM for over 30 years, and was an IBM Distinguished Engineer. She is experienced in architecture design and delivery, having led and delivered the architecture for large (>£800million) financial services industry programmes. Sarah is a Fellow of the British Computing Society, and a Fellow of the Institute of Engineering and Technology, and is an active proponent of diversity.
As Managing Director of Royal Mail Data Services, Jim Conning harnesses Royal Mail’s trusted reputation and data expertise to enable consumers and organisations to interact both physically and digitally in secure and trusted environments.
Over more than 25 years, Jim has built an impressive track record of growing technology and data businesses across both the UK and international markets including EMEA, Asia and North America. He is highly regarded for driving shareholder value as well as helping customers improve their business efficiencies and profitability.
Caroline Gorski is Group Director of R2 Data Labs, charged with developing the strategy and implementation of data innovation technologies and capabilities for Rolls-Royce that lead to new insights, new solutions and new business models, generating substantial value for the Group. R2 Data Labs was formed in 2017 to be a catalyst and accelerator for Rolls-Royce data innovation.
Having graduated from Oxford University with an MA, Caroline has spent 25 years analysing, advising and managing strategic change at the leading edge of technology development, including as Head of IoT and Digital Manufacturing for Digital Catapult, part of the UK Government’s innovation support network. Currently, she holds NED and Board Advisory positions for CENSIS and Sensing Feeling as well as roles advising and supporting regional and national governments around the world in Digital Strategy development.
John is Defra’s Chief Digital and Information Officer, overseeing the Digital, Data and Technology Services function and steering major transformation programmes.
He is an IT Executive with a track-record of leading digital functions, delivering mission-critical programmes, managing substantial budgets, and assisting businesses in extracting maximum benefit and value from technology. He has extensive experience of supporting organisations through transformation and fast growth periods, including mergers and acquisitions, outsourcing and off-shoring of IT Services.
John has a multi-cultural profile having worked and lived in the UK, France, Greece, Lebanon, Germany, Luxembourg, and Spain. He is native in Greek and English, and fluent in French and Spanish. He has been in the UK since 1987, and has a MBA from Imperial College Business School, as well as a MSc and BSc in IT also from Imperial College.
Henk Jan Gerzee
Nicola McCheyne is responsible for internal venture creation in Centrica Innovations – a £100m investment fund targeted at changing the way we live, work and move through energy. Alongside this role, Nicola is the Commercial Director of Home Energy Management Ventures – a Centrica business created to transform the way energy is generated and managed in the home. In 2018, Nicola incubated Centrica Mobility Ventures, a business providing energy solutions for the electrification of the transport sector.
Prior to her time at Centrica Nicola spent 7 years in a sustainable energy social enterprise and launched two new business opportunities through social accelerator programmes. Nicola joined Centrica three four ago, where she was responsible for designing, developing and securing investment in the £19m Cornwall Local Energy Systems demonstration project, and over the course of her career, has raised nearly £50m for innovation projects and business investment.
Further to this, Nicola is leading efforts to establish a venture capital fund for women in cleantech, has a B.Eng (Hons) in Mechanical Engineering with Business, an MSc in Sustainable Development and is a student at Cambridge Judge Business School studying for an MSt. In Entrepreneurship. In her spare time, Nicola is a long distance sea swimmer and in 2017 successfully completed a solo crossing of the English Channel.
Ram Ramachander has over 25 years’ experience in the software and ICT industry, both in large corporations and start-ups. Ram spent the 12 years prior to joining Hitachi as a successful entrepreneur building big data analytics and AI-based software businesses with investment from both UK and Silicon Valley.
In his role as Chief Commercial Officer, Ram is responsible for Hitachi’s Social Innovation business in EMEA (focused on IoT, big data analytics and AI) across several vertical sectors and industries, including energy, manufacturing, transport, smart spaces & smart cities. Since starting at Hitachi, he has successfully incubated and commercialised several IoT and AI-based solutions.
John Beaumont is the Chief Digital Officer for Thames Water. John took up the newly-established role of Chief Digital Officer, in September 2017. John has spent 12 years in a customer focused and operational-led transformations, as a partner at Bain & Company, where he worked extensively in the digital and technology space, across many industries. John is responsible for IT, data analytics, and the application of digital technologies, across the business.
FT Chair (1)
Malcolm Moore took up the role of Technology News Editor in October 2018. Prior to this, he was the United Kingdom News Editor 2016 - 2018. Before being UK News Editor, Malcolm was Leisure Industries Correspondent for the Financial Times. He joined the Financial Times in April 2015 from Telegraph Media Group, where he was Deputy Head of World News and a correspondent in Beijing and Shanghai. He was the winner of the 2012 Foreign Press Association award for ‘News Story of the Year’. Malcolm was also a Rome correspondent, an economics correspondent and a business reporter for the Telegraph. Malcolm holds a BA from University College London in English and is based currently based in London.
Presented By (2)
The Financial Times is one of the world’s leading business news organisations, recognised internationally for its authority, integrity and accuracy. The FT has a record paying readership of one million, three-quarters of which are digital subscriptions. It is part of Nikkei Inc., which provides a broad range of information, news and services for the global business community.
Hitachi Europe Ltd., a subsidiary of Hitachi, Ltd., is headquartered in Maidenhead, UK. The company is focused on its Social Innovation Business - delivering innovations that answer society’s challenges. Hitachi Europe and its subsidiary companies offers a broad range of information & telecommunication systems; rail systems, power and industrial systems; industrial components & equipment; automotive systems, digital media & consumer products and others with operations and research & development Laboratories across EMEA.