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FT Microsoft Transformation Series: Insurance Disrupted

From digital transactions to digital transformation

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Speakers include:
Oliver  Ralph

Oliver Ralph

Financial Times

Overview

Disruption is prevalent in the insurance industry. Shifting consumer expectations, dynamic Insurtechs transforming key elements of the value chain, innovative technologies and the blurring of traditional boundaries are reshaping the insurance business at is core.

As digitalisation takes hold, both incumbent and disruptors are acting fast to leverage the latest in connected technologies to create and improve products, deliver new services, lower premiums and offer an all-around better experience to customers. With the Internet of Things (IoT), advanced analytics and artificial intelligence (AI) having now moved beyond hype, the sector is well on its way towards achieving tangible impact with digital technologies.

In today’s environment, insurers are faced with strategic decisions on how to advance in the digital journey, how to do it fast to maintain a decisive competitive edge, and, crucially, how to get digital right in order to remain relevant and capture new business opportunities. As digital transformation materialises, how are insurers moving from siloed digital initiatives to end-to-end digitalisation across all industry processes? To what degree are they revising processes, propositions and customer relations to shift from a product focus to a customer-centric philosophy? How are they overcoming obstacles to transformation - including legacy systems - and aligning strategy, processes and talent with a digital roadmap? Is insurance ready to move from incremental innovation to a complete reinvention of its business model?

The FT and Microsoft are delighted to facilitate this high-level editorial breakfast for experts in innovation, operations and transformation across the insurance sector. Join your peers to assess the disruptive forces at play in the industry today, and explore the impact that these will have on business models across the insurance ecosystem.

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fallback Add to my Calendar 03/27/2019 07:30:0003/27/2019 09:45:00falseFT Microsoft Transformation Series: Insurance DisruptedDisruption is prevalent in the insurance industry. Shifting consumer expectations, dynamic Insurtechs transforming key elements of the value chain, innovative technologies and the blurring of traditional boundaries are reshaping the insurance business at is core.As digitalisation takes hold, both incumbent and disruptors are acting fast to leverage the latest in connected technologies to create and improve products, deliver new services, lower premiums and offer an all-around better experience to customers. With the Internet of Things (IoT), advanced analytics and artificial intelligence (AI) having now moved beyond hype, the sector is well on its way towards achieving tangible impact with digital technologies.In today’s environment, insurers are faced with strategic decisions on how to advance in the digital journey, how to do it fast to maintain a decisive competitive edge, and, crucially, how to get digital right in order to remain relevant and capture new business opportunities. As digital transformation materialises, how are insurers moving from siloed digital initiatives to end-to-end digitalisation across all industry processes? To what degree are they revising processes, propositions and customer relations to shift from a product focus to a customer-centric philosophy? How are they overcoming obstacles to transformation - including legacy systems - and aligning strategy, processes and talent with a digital roadmap? Is insurance ready to move from incremental innovation to a complete reinvention of its business model?The FT and Microsoft are delighted to facilitate this high-level editorial breakfast for experts in innovation, operations and transformation across the insurance sector. Join your peers to assess the disruptive forces at play in the industry today, and explore the impact that these will have on business models across the insurance ecosystem.FT-Microsoft-Transformation-Series:-Insurance-Disruptedbfc27e191429eb943a4b67768d72f921MM/DD/YYYY

Agenda - 27th Mar

  • 7:30am
    Welcome Refreshments
  • 7:45am
    Chair's Opening Remarks

    Oliver Ralph, Insurance Correspondent, Financial Times

  • 7:50am
    Discussion Commences
  • 9:25am
    Chair's Closing Remarks

    Oliver Ralph, Insurance Correspondent, Financial Times

  • 9:30am
    Networking and Cars

Chair (1)

Oliver  Ralph

Oliver Ralph

Insurance Correspondent
Financial Times

Oliver Ralph is the Insurance Correspondent at the Financial Times. Prior to this Mr Ralph was Deputy Head of Lex since 2014, specialising in banking, finance and consumer. He has also been a Lex writer and, prior to this, the FT UK Companies Editor. He joined the Financial Times in 2009, having worked at Investors Chronicle from 2000 to 2009 and Euromoney from 1998 to 2000. He graduated from the University of Edinburgh in 1996.

Presented by (1)

The Financial Times is one of the world’s leading business news organisations, recognised internationally for its authority, integrity and accuracy. The FT has a record paying readership of 985,000, three-quarters of which are digital subscriptions. It is part of Nikkei Inc, which provides a broad range of information, news and services for the global business community. 

In partnership with (1)

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services, devices and solutions that help people and businesses realize their full potential.  http://www.microsoft.com/ & https://blogs.microsoft.com/cybertrust/

Venue

Financial Times
Number One Southwark Bridge
London SE1 9HL

United Kingdom

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Contact

Jordan Harries
Content Editor
Financial Times