Innovative digital solutions are revolutionising the way governments around the world operate, bringing up exciting opportunities and fundamental challenges in the delivery of public services, the structure of public administration and the relationship between governments and citizens.
Today, open data and emerging technologies – including analytics, cloud, artificial intelligence and distributed ledgers – hold vast potential to modernise processes and systems, to facilitate the delivery of efficient and user-centric services and to promote transparency and greater engagement of citizens.
But digital tools are not enough. To get the most out of technological change a fundamental transformation in the way government institutions work is essential. Skills, resources, governance, internal capabilities and data need to be aligned to achieve more responsive policy, less red tape and better services.
So, how are central and local governments faring in this transformation? How are they overcoming obstacles such as outdated IT legacy systems, skills shortages and insufficient funding to develop comprehensive digital strategies? How are they ensuring their ecosystems are secure and trustworthy and that privacy and personal data are adequately protected? What innovations are they putting forward, what new ideas are they testing and what projects are they rolling out for their back-offices and for their interfaces with citizens? What is next in the digital government transformation?
The FT and Microsoft are delighted to facilitate this high-level editorial breakfast for experts in innovation, operations and transformation across the public sector. Join your peers to assess the disruptive forces at play in the sector today, share best practices and current projects and explore the digital agenda going forward.