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    Frequently Asked Questions

    Attending In-Person


    How do I register? 

    Click ‘APPLY TO ATTEND IN-PERSON' in the toolbar at the top of the page. Once you have created a FT account and completed registration, you will receive a confirmation email with your booking information.


    How will I gain entry to the event?

    Once you have completed your registration you will receive a confirmation email containing your ticket. When you arrive at the venue on the day, this will be checked, providing you entry to the event.


    Why can't I find any emails related to the event?

    You may have accidentally unsubscribed. Please contact the FT Live Customer Services Team via email at ftlive@ft.com or by calling +44 (0) 207 775 6653.

    Pass Queries


    What is the cancellation policy?  

    If you can no longer attend the event, please contact the FT Live Customer Services Team as soon as possible via email at ftlive@ft.com or by calling +44 (0) 207 775 6653. 

    Venue


    How do I get to the venue?

    The address of the venue can be found here, along with transport options and directions.


    Is the venue accessible? 

    We select our venues to ensure that all our events are as accessible as possible for our guests. If you have any specific accessibility requirements you will have the opportunity to indicate this when filling out the event registration form.

    Hospitality 


    Will food and drink be provided at the event?

    Yes, refreshments will be provided at the event.


    I have dietary requirements, what should I do? 

    If you have any specific dietary requirements you will have the opportunity to state them when registering for the event.


    Contact Us

    If you are experiencing technical difficulties please contact our team for more information:  

    ftlive@ft.com | +44 (0) 207 775 6653

    Our customer service team is currently available from 9am - 5pm BST, Monday - Friday.


    We’re Here To Help

    Speaking Opportunities

    Emma McGarthy
    Emma.McGarthy@ft.com

    Sponsorship Opportunities

    Holly Campbell
    holly.campbell@ft.com

Looking for your ticket? Contact the organizer
Looking for your ticket? Contact the organizer